Ambit Energy Waco Tx, Independent - Waco, Texas

Ambit Energy Waco, TX: An Overview

Ambit Energy Waco, Independent, operates as an electric utility company serving the Waco, Texas area. Located at 1300 S 11th St, Waco, TX 76706, and reachable by phone at 9567541816, Ambit Energy distinguishes itself through a direct-selling business model that prioritizes personalized customer service and competitive energy rates. The company’s website, elsa.myambit.com, provides detailed information on their plans, pricing, and how customers can switch to Ambit Energy. It’s evident from numerous customer testimonials that a core strength of this operation lies in the dedication of its representatives, particularly individuals like Elsa Moreno, who consistently demonstrate exceptional support and a genuine commitment to client satisfaction. The company’s commitment to accessibility is further demonstrated by the availability of wheelchair accessible parking lot, ensuring inclusivity for all customers.

Key Features and Services

Ambit Energy’s primary service is the provision of electricity to residential and commercial customers. Unlike traditional utility companies, Ambit Energy utilizes a network of independent contractors, known as ‘Els’, who handle customer acquisition, onboarding, and ongoing support. This decentralized structure allows for a more streamlined and responsive customer experience. Customers benefit from a variety of pricing plans, allowing them to choose an option that best suits their energy consumption patterns and budget. These plans often include options for month-to-month contracts, providing flexibility and avoiding long-term commitments. The company also offers energy monitoring tools, empowering customers to track their energy usage and identify potential areas for savings. Furthermore, Ambit Energy emphasizes transparency in its pricing, presenting customers with clear and understandable rate structures. A significant differentiator is the absence of hidden fees or complicated contracts – a welcome change for many consumers.

Location and Contact Information

The physical address for Ambit Energy Waco, Independent, is 1300 S 11th St, Waco, TX 76706. This location serves as a central hub for the team, facilitating communication and support for local customers. For immediate assistance, prospective customers can reach out via phone at 9567541816. The company’s website, elsa.myambit.com, acts as a comprehensive resource, offering detailed information on everything from available plans to FAQs and contact details. It’s worth noting that the website is designed for ease of navigation, making it simple for users to find the information they need.

Customer Feedback and Reputation

Ambit Energy Waco, Independent, maintains a strong online presence, with 47 reviews on Google My Business. The average opinion is 4.7/5, reflecting overwhelmingly positive customer experiences. Many reviews highlight the exceptional service provided by representatives like Elsa Moreno, who are praised for their helpfulness, patience, and professionalism. Customers consistently express satisfaction with the ease of switching to Ambit Energy and the clarity of the company’s pricing. Several reviewers emphasize the personalized attention they received, noting that their individual needs were carefully considered. The ability to communicate directly with a dedicated representative, rather than navigating complex automated systems, is a recurring theme in positive feedback. The company’s responsiveness to customer inquiries and its willingness to address concerns further contribute to its favorable reputation. A common sentiment is that Ambit Energy has provided a much more positive and straightforward energy experience than traditional utility providers.

Recommendations for Potential Customers

For individuals seeking an alternative electric utility company in the Waco area, Ambit Energy Waco, Independent, presents a compelling option. The company’s focus on customer service, transparent pricing, and flexible plans sets it apart from many of its competitors. When considering Ambit Energy, it is advisable to explore the various pricing plans available on the website to determine which best aligns with your energy consumption. Contacting an ‘El’ directly is recommended to discuss your specific needs and receive personalized support. Don’t hesitate to ask questions – the representatives are known for their willingness to provide clear and informative answers. The company’s commitment to accessibility, including the wheelchair accessible parking lot, demonstrates a dedication to serving the entire community. Ultimately, Ambit Energy Waco, Independent, offers a convenient and reliable energy solution backed by a strong reputation for customer satisfaction.

👍 Reviews of Ambit Energy Waco Tx, Independent

Erica Z.

5/5

Elsa Moreno was absolutely amazing! She was incredibly helpful, patient, and made the entire process of setting up my electricity so easy and stress-free. She took the time to answer all my questions and made sure I had everything I needed. Her kindness and professionalism truly stood out, and I couldn’t be more grateful for her assistance. If you need someone who genuinely cares and goes above and beyond, Elsa is the one to ask for! Highly recommend!

Marina B.

5/5

The service given by Elsa Moreno was really helpful and approachable! Any question was answered and very well explained. Always willing to help for any concerns! 10/10 great service!!

Ronald M.

5/5

Quick, efficient, good deal, kind, and knowledgeable definitely recommend

A J.

5/5

Elsa was wonderful in helping me get my electricity set up! It was a complicated situation and she hung in there with me until we got it set up (in less than a day). I am very pleased with my rate as well. Huge thank you to Elsa and the Ambit Energy crew!

Eva S.

5/5

I'm posting about the young lady that took my electricity order. Elsa Moreno, has gone above and beyond any expectations I could have had and got my electricity on! This is my first time using ambit and so far I'm extremely happy. I can't say enough about Elsa and how she has helped me. Thank you thank you thank you Elsa you're a real gem! 🤗

Jordan D.

5/5

Elsa was such a pleasure to work with. When my previous provider dropped the ball and put us in a desperate situation; she was able to help us get switched and connected in no time. HIGHLY RECCOMEND.

Rosibel U.

5/5

Elsa was great at explaining everything and recommended me what’s best for my budget without pressuring me to sign up. I love how she was able to text me all the details and made the process easy.

Abcd A.

5/5

Ms. Elsa Moreno was very professional, super helpful and quick when it came to connecting my light service. I will definitely recommend her services to anyone that is looking to connect their light at their home.