Electric Air - Redwood City, California

Lisa Loh

We chose Electric Air over 2 other companies largely because they were attentive to our needs and seemed more interested in coming up with the best solution (even if it meant spending more time upfront) than just closing the deal. A shout out to Joseph Chen (sales engr) who worked patiently and closely with us, answering all our many questions, and Jeremy Osborne (hands-on CEO) for coming up with the hybrid configuration of Mr Cool systems - a ductless system in the front part of the house and a ducted system in the back part that can be operated independently of each other while being connected to the same external unit. They handled the applicable rebates, certification, and guided us on applying for the interest-free 5-year loan from PG&E, making the process painless. The installation crew - Roman, Johnathan and Matt - were great. They were punctual, communicative (so no bad surprises) and left our home cleaner than before they came! We are really happy with the results, especially how quiet the Mr Cool units are, and how the installation crew surmounted the challenges posed by a decades-old house with oddly-placed joists. We have already recommended Electric Air to our friends who have HVAC projects in mind.

Rohan Dhruva

We recently got a new Gree Flexx heat pump installed with Electric Air. We had a wonderful experience with them from start to finish. The entire team was knowledgable, professional and courteous. The CEO, Jeremy, was so hands on and you can tell he's passionate about the mission of the company.

Our gas furnace needed an emergency replacement, and Electric Air not only had the most competitive quote, they were also willing to work with me on an accelerated timeline. They dropped off portable heaters 4 days before the job started because of my situation, and I'm so grateful for that! Jonathan, Daniel and Matt from the installation team were top notch and I couldn't be happier with the job they did. They went the extra

We ended up selecting the Gree Flexx unit, and the performance of the system is great. They also set it up with my existing Nest thermostat, and it all works flawlessly. After installation, the quality of support and follow through was also unmatched. I would love to work with them again in the future if they expand their offering to include heat pump water heaters.

We had a great overall experience with Electric Air, and would highly recommend them for your HVAC needs.

Dustin Gibbs

The team is fantastic, from Jeremy and the informational/sales side of the house to the install crew, especially Johntae. I felt very informed at every step, equipment choices to install steps. We ended up going with a single outdoor unit feeding into a branch box that supplied 2 air handlers as well as a minisplit unit in the garage. Johntae goes out of his way to ensure everything is working properly and the site is always tidy. I am incredibly happy with with performance of the system, both summer and winter. It has been about 6 months since the install, no issues at all!

Leo Romanovsky

Loved working with Electric Air, Jeremy the owner and the entire installation crew lead by Johntae. I purchased a house with a 30 yo gas furnace, air conditioner and ducts that were falling apart and disconnected. The system was massively oversized and costing hundreds each month to operate.

The entire process was smooth and honest: I got in touch with them through their website and got a quick quote immediately. After texting about my needs, they got me a detailed one without needing to come out to the house - it was extremely competitive and after researching the modern hardware, I felt I was getting an excellent value against the legacy players who didn't even offer Nest/Ecobee integration. We scheduled for a few weeks out and they got the job done in the exact timeframe expected - the installation team was extremely respectful of my house and have deep HVAC knowledge. I could tell they took pride in developing a ducting layout to meet my needs of a south-facing house with warm and cold spots.

Fast forward 6 months during the summer, I had my AC running regularly and during this period saw the air handler occasionally turning itself off during the intensive use. A technician was out the next day after I called and immediately diagnosed a minor issue with the drip pan not having enough pitch to drain, causing an automatic switch to turn the unit off which prevents condensate (water) from overfilling. Very glad to have this and the issue was resolved - since then the unit has performed very well all summer, keeping the 95 degree heat down to between 70-72 where I need it.

Since then contractors who have been by the house in my attic have independently remarked that the installation looks extremely professional. Highly recommend you talk to Electric Air!

Dmitry Alexeenko

Exceptional heat pump installation. After discussing my project with 10+ traditional contractors stuck in the 1990s, finding Electric Air was like discovering an iPhone in a sea of flip phones.

Jeremy's team came armed with data science, engineering precision, and a deep understanding of modern heat pump technology. They performed a comprehensive thermodynamic analysis of our home, treating it like the complex system it is.

Every other contractor told me I needed a dual-fuel system. Electric Air, instead, approached it like a software problem: analyze the requirements, model the solution, and execute with precision. They successfully installed a single Mitsubishi heat pump system that others claimed was "physically impossible."

The result is a flawlessly functioning heat pump that efficiently heats and cools our entire ~3,000 sq ft home. Electric Air combines rare technical expertise with excellent execution — they're the clear choice for modern HVAC upgrades, especially if you're looking to go all-electric.

If other HVAC companies are running MS-DOS, Electric Air is quantum computing. They're what happens when you apply Silicon Valley's "first principles thinking" to HVAC. Simply put, they're operating in a different league entirely.

Joseph E Gruber

Electric Air was absolutely incredible throughout the research, decision making, and installation phases. Every employee was knowledgeable about the products offered and how they would effectively replace our gas heaters. Electric Air worked quickly to schedule the installation and were even able to move up the installation to accommodate our schedule. The installers successfully placed our air fan exactly where we wanted it to preserve the look of our garden. The final product not only warms our house so much faster, effectively, and efficiently, but also the installers made it look beautiful. AND Electric Air was able to walk me through the process of receiving any tax credits or subsidies and for financing. I highly recommend Electric Air to install your heat pump!

Chris Habecker

The installation team was great -- they worked through the old-house issues and managed to route the line neatly into the attic for the ceiling cassette. We worked with the designer to create a 4-zone system that is perfectly sized for our space.

Anand Prasad

Had a fantastic experience working with Electric Air. They've consistently gone above and beyond to ensure a comfortable well balanced HVAC setup, even coming back months post install to adjust airflow upstairs working with a tiny attic crawlspace. The result: a cool upstairs during a heat wave, which seemed impossible before.

Their quote was highly competitive, the team is always available to jump on a call/text and the entire crew demonstrated deep expertise.

Our install was particularly challenging because it's a two story house with no zoning, limited spots for placing the exterior unit and ductwork with limited accessibility.

10/10 highly recommend.