West Coast Energy - Anaheim, California

Gary & Loretta Hymel

I called West Coast Energy during the heat wave recently because our air conditioner had stopped functioning, and it was very unbearably hot. We also had guests arriving and it couldn't have been a worst time for our cool air to go off. I talked to Jessica, who with her wonderful customer service and excellent listening and communication skills, found a slot in their very busy schedule to send a technician out to solve our problem. Tyler came to our home to diagnose our situation, and was very knowledgeable and efficient and was able to resolve our issue.
This is a great company that cares about their customers and goes above and beyond to give excellent customer service. Thank you!

Christine Wilton

Tyler was straight up fantastic! He had my AC unit working super quickly and he was very respectful. I highly recommend them for all your HVAC needs.

Jessica Trejo

Exceptional overall experience! Contacted company and in less than 2 hours a technician came to my mother's home! Tyler and Jerry were very patient and explained everything that needed to be done and the price was amazing and within budget especially in these hard times, I loved that there was no "up selling" like most OC Plumbing/Hvac companies they fixed what was needed and on the way! Will definitely be calling them anytime we have a AC/Heat issue again!

59 Anaheim

I have had the system installed for 10 months now. Below is my experience with West Coast Energy.

I received a few quotes to get a heat pump installed. One was from a Costco vendor, the other based on a google search. West Coast Energy was my last quote. They were the most reasonable and had the most straight forward pricing out of the three I dealt with. The other quotes were layered with rebates and incentives, high pressure sales where discounts would be gone if I didn't act quickly. It was as if I was buying a used car or time share you think the price is X but by the time you are done talking with them it's Y.

The other dealers wanted to install new vents in the house, they threw out the Asbestos word to scare me into thinking the old vents were killing me and my family. I brought this up with West Coast they said the vents were fine they just needed to be resealed at certain connection points to ensure there was no air leakage, They said they would take care of it when they installed the new unit, which they did.

I was concerned that their price was so reasonable that I was going to have issues with the install. There were some issues with wiring of the thermostat and a new electrical code requiring the heat pump be wired to a GFI breaker. They took care of both issues quickly. The thermostat wiring took a day, we should have asked for a temporary heater but didn't think about it at the time. Was not expecting it to get so cold. Afterwards they said they would have left one with us an apologized for not thinking about it themselves. We failed the inspection at the first pass but they came out and installed the GFI breaker so we could pass and get our permit.

I would recommend getting a heat pump. They replaced my 40 year old AC and furnace with a heat pump. It's much more efficient than the old system my utility bills have gone down. I don't use any more gas for heat, I only use gas for the water heater now, my gas bills have been 14 dollars or less since it was installed. I was expecting my electrical bill to have a large increase and that has not happened, the year over year comparison of my bills are pretty much flat.

Overall a great experience I am feel lucky I was able to find them and use them for my new system. They saved me so much money.

Matt Eisele

I had a great experience with West Coast Energy. They installed a condenser, high-efficiency furnace, thermostat, a new breaker, and repaired some existing duct. They showed up on time, completed the work as promised, and followed-up later to ensure everything was right and tight. Later, when another contractor damaged a duct in my attic, I called the people I trust to fix it. Having hired a couple bad contractors over the years, I appreciate WCE even more.

Gisela Connelly

I have been asked by my friend Evelyn to write a review for her because she does not have a computer. She had WestCoast Energy's services today and is highly satisfied. Fast response, friendly manner (both receptionist and technician), prompt and successful repair. All in all: professional and reasonable Service.
My friend gave me West Coast Energy's tel. number for my next annual tune up.

Daniel Gallivan

I met Patty in 2002 right when my mother had just passed away
Patty was so amazing so kind so compassionate
then she was able to get us air-conditioning right away because it was the hottest summer and we were suffering not only with grief but with heat as well
everything was quick and fast and very expedient
everyone was so professional so nice kind
and we have dealt with Patty and West Coast energy for the last 18 years they feel like family
they’re always very efficient whenever I call they are able to make appointments and come right away and problem solve and help us ! Thank you so very much WCE for always taking care of our air-conditioning needs
we appreciate you
From the Gallivan family

William G.

Replaced our AC unit. The owner is great... Came over gave me a truthful explanation of my problem & even tips on small things I could do myself. After having a dozen of AC people over, could tell this guy was honest. If you need a new AC call these guys