Tallapoosa River Electric Co-Op - La Fayette, Alabama

Address: 15163 US-431, La Fayette, AL 36862, United States.
Phone: 3348649331.
Website: trec.coop.
Specialties: Electric utility company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 67 reviews on Google My Business.
Average opinion: 2.3/5.

Location of Tallapoosa River Electric Co-Op

3348649331

Tallapoosa River Electric Cooperative (TREC) is an electric utility company located in La Fayette, Alabama. The address of the company is 15163 US-431, La Fayette, AL 36862, United States. You can reach them by phone at 3348649331. If you prefer to visit their website, you can find it at trec.coop.

TREC provides electric utility services, which is their primary specialty. The company is dedicated to providing reliable and affordable energy to its members. They serve several counties in Alabama and offer a variety of services, including residential, commercial, and industrial electric service.

The company's facilities are wheelchair-accessible, with a wheelchair-accessible car park and entrance. This makes it easy for people with disabilities to access the company's services.

According to Google My Business, TREC has received a total of 67 reviews from its customers, with an average rating of 2.3/5. While some customers have expressed satisfaction with the company's services, others have reported issues with billing and customer service. However, it is essential to note that individual experiences may vary.

If you are considering TREC for your electric utility needs, it is recommended that you visit their website to learn more about their services and rates. You can also contact their customer service team by phone to ask any questions or address any concerns you may have.

Reviews of Tallapoosa River Electric Co-Op

Tallapoosa River Electric Co-Op - La Fayette, Alabama

Kile Hussey

1/5

They’re real quick to send an overpriced bill, and real quick to show up at your house before that bill is due, but they’re nowhere to be found when your power goes out. Plus, the office staff has no business working in customer service. Unfortunately, there are no other choices for people unfortunate to live where their horrible service is inflicted on everyone, and they know it, so I can’t help thinking they get some sick joy out of treating people like garbage.

Robert King

1/5

I've never had a power company lie and hustle me and my family out of over 700 dollars. That was an enlightening experience. You people should be ashamed of yourselves. You embarrass and disgust everyone in this area

Danielle Garner

1/5

This company is absolute garbage. My bill is due on the 30th, or rather I should say is “considered delinquent” after the 30th, but I get paid on the last day of the month and the 1st. So 7 months out of the 12, I HAVE to pay the day after it is “delinquent”, and they refuse to change the billing date as well as the “delinquent” date. I even said I’d pay a prorated amount if they changed my billing date. I live paycheck to paycheck so I don’t have the money to try and get ahead and prepare for this bill.

I go in to pay my bill first thing in the morning on the 31st once I’m paid, and guess what? I have to pay $5 extra because this money hungry company refuses to work with their customers. They will also refuse to waive the $5. I guess my $5 is going towards covering the delinquent notice they mail me, which was probably printed and mailed AFTER I’ve already paid my bill. A waste of time, money, and resources.

On top of all that, the power absolutely sucks. A mouse can fart outside and my power is guaranteed to turn off for at least an hour.

TREC, for a company whose mission is to “ provide reliable, quality electrical service to the membership at the most affordable price,” you’re absolutely failing.

Reginald Beaton

1/5

My power was out Sunday July 7 2024 for over an hour and I called to ask if we would get credited for the power outage and I didn't like your representative response to me(asking me what did I mean about a credit) I felt she was rude and not caring about the situation my point is she could have handled it better

Ben infrastructure guy

1/5

This company is utterly utility evil greed at its core, they jack power bills up way high during Christmas. The Roanoke area needs more Alabama power. Trec are greedy people who only care about themselves. Power has been out all day. Can't cook for my family. But they blame it on a lumber jack and giggle. I don't think it's funny.

Monica Murphy

1/5

Outages are frequent if it rains hard… Lose power for two hours or more.. Not to mention the bills are ridiculously high!! I wish I could rate it a ZERO!!

Tammy Bramlett

1/5

If I could give a negative star. I would. This company will rob their costumers every chance they get. Horrible power company ?

ballsdeepinurmom ?

1/5

I'm sick of this service and the general monopoly they have in my area we should at least have a choice for better services. It's sad to see the wind blow slightly and have to tell everyone to make sure your phones charged and u have ur flash light just garbage