Bluum - St Paul, Minnesota

Bluum: Revolutionizing Education Technology with Innovative Solutions

Bluum, located at the address 1771 Energy Park Dr # 100, St Paul, MN 55108, United States, is a leading provider of education technology services that are transforming the way students learn and educators teach. With a strong focus on innovation and customer satisfaction, Bluum has established itself as a trusted partner in the education sector.

Main Services

• Audio Visual Consultant: Bluum offers expert audio visual consulting services to help schools, universities, and other educational institutions create engaging and interactive learning environments.
• Refurbished Devices: Bluum provides high-quality refurbished devices, including Apple devices, that are designed to meet the needs of students and educators alike.
• Interactive: Bluum's interactive solutions are designed to enhance student engagement and participation in the learning process.
• Cybersecurity: Bluum offers comprehensive cybersecurity services to protect educational institutions from cyber threats and ensure the safety of students' data.
• Physical Security: Bluum provides physical security solutions, including access control and surveillance systems, to safeguard educational institutions and their assets.
• Esports: Bluum is a leading provider of esports solutions, including hardware, software, and services, to support the growth of esports in educational institutions.
• Software: Bluum offers a range of software solutions, including learning management systems and educational software, to support teaching and learning.
• Networking: Bluum provides expert networking services to ensure that educational institutions have a reliable and secure network infrastructure.
• Lifecycle Services: Bluum offers lifecycle services, including device management and maintenance, to support the entire lifecycle of devices and equipment.
• Integration & Installation: Bluum provides integration and installation services to ensure that technology solutions are seamlessly integrated into educational institutions.
• Asset Management: Bluum offers asset management services to help educational institutions manage their technology assets effectively.
• Advisory Services: Bluum provides advisory services to help educational institutions make informed decisions about technology solutions and strategy.
• Strategic Planning: Bluum offers strategic planning services to help educational institutions develop a clear technology strategy and roadmap.
• Research Advisory: Bluum provides research advisory services to help educational institutions stay up-to-date with the latest research and trends in education technology.

Location and Access

Bluum is conveniently located at 1771 Energy Park Dr # 100, St Paul, MN 55108, United States. The facility is wheelchair-accessible, with a wheelchair-accessible car park and entrance. On-site parking is also available, making it easy for customers to visit and conduct business with Bluum.

The location of Bluum is strategically situated in the heart of St Paul, making it easily accessible by car, bus, or train. The facility is also close to several major highways, including I-94 and I-35, making it convenient for customers to visit from surrounding areas.

Featured Characteristics

Bluum is known for its innovative approach to education technology, with a focus on creating engaging and interactive learning environments. Some of the featured characteristics of Bluum include:

* Expert Audio Visual Consulting: Bluum's team of experts provides expert audio visual consulting services to help schools, universities, and other educational institutions create engaging and interactive learning environments.
* High-Quality Refurbished Devices: Bluum provides high-quality refurbished devices, including Apple devices, that are designed to meet the needs of students and educators alike.
* Comprehensive Cybersecurity Services: Bluum offers comprehensive cybersecurity services to protect educational institutions from cyber threats and ensure the safety of students' data.
* Unique Esports Solutions: Bluum is a leading provider of esports solutions, including hardware, software, and services, to support the growth of esports in educational institutions.
* State-of-the-Art Networking Infrastructure: Bluum provides expert networking services to ensure that educational institutions have a reliable and secure network infrastructure.

Practical Information

* Address: 1771 Energy Park Dr # 100, St Paul, MN 55108, United States
* Phone: 8446925886
* Website: bluum.com
* Hours of Operation: Monday - Friday, 8am - 5pm
* Email: [[email protected]](mailto:[email protected])

Positive Aspects from Reviews

Bluum has received overwhelmingly positive reviews from customers, with an average rating of 4.2/5 on Google My Business. Some of the positive aspects of Bluum's services include:

* Excellent Customer Service: Customers have praised Bluum's excellent customer service, saying that the team is responsive, knowledgeable, and helpful.
* High-Quality Devices: Customers have praised Bluum's high-quality devices, saying that they are well-designed, well-built, and meet the needs of students and educators alike.
* Comprehensive Solutions: Customers have praised Bluum's comprehensive solutions, saying that they provide a complete range of services that meet the needs of educational institutions.
* Expertise: Customers have praised Bluum's expertise, saying that the team has a deep understanding of education technology and is able to provide expert advice and guidance.

Overall, Bluum is a leading provider of education technology services that are transforming the way students learn and educators teach. With a focus on innovation, customer satisfaction, and expertise, Bluum is the perfect partner for educational institutions looking to stay ahead of the curve.

👍 Reviews of Bluum

Brian C.

5/5

Bluum is great for commercial AV, except for one time during the pandemic… more on that below.

Bluum is good or even great overall. Most of the people involved with installation projects are very, knowledgeable, along with friendly, communicative, and professional. Ditto for the service techs.

Medium to large projects take months, but are done fast enough. Service calls are quick and they resolve many or most calls in just one visit (two visits if they have to order parts).

My one really bad experience with them was during the pandemic, when the AV industry was slammed. Bluum was so busy that they subcontracted with Rocket AV. Rocket AV was also apparently so slammed that they assigned super green newbies to my project who messed up 50% or more of the wiring. Rocket’s people folded cables 180° back on themselves, causing them to not work; they used the wrong wires for the wrong things; and they incorrectly terminated multiple runs. Bluum fixed all that, but it took awhile.

My point about my one really terrible experience is: ask Bluum who will be doing the work for your project and get assurances that they will do it right the first time. Bluum usually does that with no problem, but it’s better to ask first rather than find out later.

I’m posting a photo of an example of their work. It’s from a (long) while back, but it shows how neat and professional their work is.

Rich O.

5/5

I have been doing various projects with Tierney Brothers for probably 5 to 8 years and can honestly say, I have never been disappointed with the quality of their customer service and/or product. No matter how large or how small, they are willing to work with me. If something isn't right, they correct it! The personnel there are great to work with and the quality of the workmanship and service is terrific!
Thank you!
Tish Osborn, Designer

Michelle D.

1/5

Very poor customer service. We ordered something back in August. I've tried emailing the rep that put together the quote, along with customer service, multiple times asking for the shipping status. They do no respond, which is extremely frustrating when you're waiting on a product. I do not recommend this company.

Carly B.

5/5

I recently began using Tierney Brothers after another company gave me poor customer service. Tierney Brothers has been nothing but helpful for me and has helped me get paper and inks in a pinch. The paper has always been delivered on time, and there have been times when they're able to get it to me sooner than I had anticipated. These folks have been very helpful and quick to respond to my e-mails or calls.

Cory R.

5/5

I've worked with Tierney for several years and have been very pleased overall. I oversee several plotters and a wide format scanner. The level of service I have received has exceeded my expectations. I especially have to praise Matt Stifter for all the time he has spent with me to make sure that everything is working correctly, and for keeping our equipment in service regardless of model or age.

Patricia B.

2/5

Terrible customer service. I have been trying to buy an InFocus projector for my business, for almost 3 weeks. Got the quote, placed the order with the stipulation that I receive it in time for my next class June 4. They charged my card, but have not sent the projector. They haven't even started the order fulfillment process. I have placed several calls and emails to the local rep, Dave Farley, and called the customer service line. Several people promise replies, none deliver.
I have just purchased a competitive product. Now is the challenge to get the InFocus charges off my credit card. Very disappointing.

Karen S.

5/5

The Bluum team is so knowledgeable and helpful. They are great facilitators too...helping us understand new AV technology and even setting up meetings with their vendors so we get all the most up-to-date information. Thanks Jack and Tyler!

Eric S.

1/5

Projector was out for repair for 8 weeks, ridiculous. I had to call each time for status after weeks, was never contacted first. No one ever seemed to know the status, or where equipment was. Techs insisted nothing was wrong, then that the cable was to blame even after I said I'd tried two. Not repaired the 1st time, had to convince techs the 2nd that it wasn't the cable or laptop. Never repaired, they eventually quoted more than cost of projector for repair. Counter person tried to return it to me without bag/cables both times.

My past experiences with Tierney Bros have seen overpriced A/V solutions, that are overly complicated to run and should have been scaled down, but overzealous sales people sold the biggest system they could get away with without explaining how the system actually would work.

STAY AWAY.