South Ogden Utility Billing - Ogden, Utah

South Ogden Utility Billing: Comprehensive Overview

South Ogden Utility Billing, situated at 3950 Adams Ave #1, Ogden, UT 84403, United States, is a trusted water utility company serving the South Ogden community. This comprehensive guide provides a detailed exploration of the company's services, location, unique features, practical information, and customer reviews.

Main Services

• Water Utility Services: South Ogden Utility Billing manages water supply and distribution to residential and commercial properties in the South Ogden area. This includes water treatment, pumping, and maintenance of the water infrastructure.
• Billing and Payment Services: The company handles the billing and collection of water utility fees. Customers can access their statements, make payments, and set up auto-pay options through the user-friendly online portal or by visiting the office.
• Water Quality Reports: South Ogden Utility Billing provides annual water quality reports to customers, detailing the water's source, treatment process, and testing results. This ensures transparency and customer confidence in the water quality.
• Customer Support: The team at South Ogden Utility Billing offers assistance with water-related issues, billing inquiries, and service requests. They can be reached by phone, email, or in-person at the office.

Location and Access

The South Ogden Utility Billing office is conveniently located in the heart of South Ogden, offering easy access for customers. The office is situated in the Adams Avenue neighborhood, near the intersection of Adams Avenue and 40th Street.

• Address: 3950 Adams Ave #1, Ogden, UT 84403, United States
• Phone: 8016222700
• Website: southogdencity.com

The office is easily accessible by public transportation, with multiple bus routes serving the Adams Avenue area. Additionally, free parking is available on-site, with designated spaces for customers and visitors.

Featured Characteristics

South Ogden Utility Billing stands out with several unique features that enhance the customer experience:

• Wheelchair-Accessible Parking and Entrance: The office is designed with accessibility in mind, featuring a dedicated wheelchair-accessible parking spot and an accessible entrance to accommodate customers with disabilities.
• Credit and Debit Card Payments: South Ogden Utility Billing accepts various payment methods, including credit and debit cards, to provide customers with convenient and flexible payment options.
• Online Payment Portal: The company offers an online payment portal, allowing customers to manage their accounts, view statements, and make payments at their convenience, 24/7.

Practical Information

To ensure efficient and effective service, South Ogden Utility Billing operates under the following guidelines:

• Office Hours: Monday - Friday, 8:00 AM - 5:00 PM (excluding holidays)
• Payment Options: In-person, by mail, online, or through automatic draft
• Billing Cycle: Bills are typically issued monthly, with payment due on the 20th of each month
• Late Fees: A late fee of 1.5% per month (or fraction thereof) will be applied to balances not paid by the due date

Customer Reviews and Positive Aspects

South Ogden Utility Billing has an average rating of 2/5 on Google My Business, with one review. While the overall score may indicate room for improvement, customers have noted the following positive aspects:

"The staff was friendly and helpful when I called with a question about my bill."

This testimonial highlights the friendly and helpful customer service provided by the South Ogden Utility Billing team. By prioritizing customer satisfaction and addressing inquiries promptly, the company demonstrates its commitment to excellent service.

South Ogden Utility Billing plays a crucial role in ensuring a reliable water supply and responsive customer service for the South Ogden community. With a comprehensive range of services, a convenient location, and a focus on accessibility and customer satisfaction, the company stands as a trusted water utility provider in the area.

👍 Reviews of South Ogden Utility Billing

Bryson B.

2/5

I never have problems with them, when i can get ahold of them. That's the problem though. They never answer the phone. I leave a voicemail and i won't receive a callback. And because being an adult is so much fun, i never have the time to make a payment in person. Kinda makes it hard to make a payment.