Snapbox - West Jefferson 19 - West Jefferson, North Carolina

Snapbox - West Jefferson 19: Your Comprehensive Guide

Nestled in the heart of West Jefferson, North Carolina, Snapbox - West Jefferson 19 is a self-storage facility that stands out for its exceptional services and customer-centric approach. Let's delve into the details of this top-rated storage solution, located at 1992 NC-163, West Jefferson, NC 28694, United States.

Main Services

• Self-Storage Units: Snapbox offers a variety of storage unit sizes to accommodate different storage needs, from small personal belongings to large household items.
• Climate-Controlled Units: For temperature-sensitive items, they provide climate-controlled units that maintain a consistent temperature and humidity level.
• Drive-Up Access: Their drive-up access feature allows customers to pull their vehicles directly up to their unit for easy loading and unloading.
• 24/7 Access: Snapbox ensures customer convenience with 24/7 access to their units, allowing customers to visit their storage spaces at any time.
• On-Site Management: The facility is managed on-site, providing customers with prompt assistance and personalized service.

Location and Access

Snapbox - West Jefferson 19 is conveniently located just off NC-163, providing easy access from major roads. The facility is situated near the following landmarks:

• Ashe County Courthouse (1.2 miles)
• West Jefferson Elementary School (1.5 miles)
• West Jefferson Public Library (1.6 miles)

Public transportation is available nearby, with the West Jefferson Bus Stop located just a short walk from the facility. For those driving, the site offers ample parking space, including designated areas for easy access to units.

Featured Characteristics

• Security Measures: Snapbox prioritizes security with features such as 24-hour video surveillance, individually-alarmed units, and secure entry gates with personalized access codes.
• Package Delivery Acceptance: The facility accepts packages on behalf of customers, providing a secure location for deliveries even when customers are unavailable.
• Online Rental and Bill Payment: Snapbox offers a user-friendly online platform for customers to rent units and manage their accounts, including online bill payment.

Practical Information

• Address: 1992 NC-163, West Jefferson, NC 28694, United States
• Phone: 336-664-8510
• Website: gostoreit.com
• Hours of Operation: Monday-Friday: 9:30 AM - 6:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: By appointment only

Positive Aspects from Reviews

With an average rating of 4.8/5 from 42 Google My Business reviews, Snapbox - West Jefferson 19 has clearly made a positive impression on its customers. Some of the most frequently praised aspects include:

• Customer Service: Many customers commended the friendly, helpful, and professional staff, highlighting their commitment to exceptional customer service.
• Cleanliness and Maintenance: Several reviewers noted the clean, well-maintained facility, with some mentioning the modern appearance and quality construction of the units.
• Convenience and Accessibility: Customers appreciated the 24/7 access, drive-up access, and easy-to-use online platform for rentals and bill payments.
• Affordability: Some reviewers mentioned that Snapbox offered competitive pricing and good value for money compared to other storage facilities in the area.

One reviewer summed up their experience with Snapbox, stating, "This is the easiest, quickest, and stress-free rental I've ever done. Past experiences left this as a last option when it should've been my first. Thanks for being my rescue!"

👍 Reviews of Snapbox - West Jefferson 19

Dee

5/5

Easiest, quickest and stress-free rental I've ever done! Past experiences left this as a last option when it should've been my first. Thanks for being my rescue!
Update: After using the unit for a few days, I have one suggestion. The gates shut down at 10 pm. I didn't realize this until the first night. Yes, it was irritating, I lost about six hours of moving time and I'm on a specific deadline. The gates already require a passcode, so I don't see the logic. Not everyone sleeps at night, especially when you're moving. Maybe something to think about?

Ann A.

5/5

I love SnapBox storage units. They are very convenient and have a locked gate. I have been doing busy with them for 3/4 years. The team members are fantastic. Theresa has always answered every question and helped anyway possible. I reviewed my payment plan online and realized one of my units was going up $100 I called and talked to Danielle she was amazing. As soon as she looked she said let me see how I can help . She got it dropped down to $50 instead of $100. Right now times are very hard and I’m struggling but her willingness to help blessed my heart so thank you so much. Have a blessed day.

Rick E.

3/5

Love the facility and Theresa is awesome but just got my unit in August and just got notice of roughly 33% increase in rents for 2025. Timing given recent events is not great and I pray that this has nothing to do with Hurricane Helene and needs for storage spaces by impacted people. That’s a huge increase.

Jonathan S.

5/5

Very much needed a Storage Facility as we were putting our home on the market to sell and needed to downsize, consolidate, and stage our home for viewings. Drop and Roll came to the rescue with this modern, great looking facility in West Jefferson NC. Climate controlled, fully automated access to the facility and the lockers. Very impressed with the quick responses received when needing to ask questions, or get other needed information. Always accessable and secure making the customer feel comfortable to leave their personal property in the owners hands. Easy to end service by just taking a picture to demonstrate that it was clean, and sending the picture with a text to the customer representative. Great job. Highly recommended!

Patricia S.

5/5

These folks are wonderful to work with! We needed space on very short notice after our elderly Mom passed; they worked with us even though we were from out of town. We could access as needed and, when we were done, they made it very easy to wrap up the contract. Drop n Roll folks are models of real, customer-centered business!

Danny D.

5/5

This place is very clean inside and outside. Easy to get in and out of. Owners are easy to work with and easy to get in touch with. Climate control storage unit was very clean. Beautiful facility! This is the second time renting. Best place there is to store. I’m 3 in half hours from Boone. My daughter is at App State, moved her 2 times into deferent apartments. Used this place both times. I would use them every time! Highly recommend this place!!!!!

Diane R.

5/5

I have been using this storage unit across from Walmart in West Jefferson for 2 months now. Really like the cleanliness and the ease of dropping items off. Every time I visit to drop off more boxes, lights come on as a I move thru my unit, making it easier to see my path. But today really amped up why I like this place. It seems I dropped my keys to the lock outside and it was found. I got an email notifying me of the situation. When I saw an email today about some keys being found, I realized, the cameras are watching every move. That is the kind of confidence and security you want when you leave your possessions. My confidence has been really amped up! Thank you!!

Janet W.

5/5

We have just moved out of a temperature controlled unit at the Millers Creek facility. It is very clean, secure and well kept. Renting is easily done on the phone. Our items were in perfect condition after 2 1/2 years. I highly recommend this storage facility.

Dee

5/5

Easiest, quickest and stress-free rental I've ever done! Past experiences left this as a last option when it should've been my first. Thanks for being my rescue!
Update: After using the unit for a few days, I have one suggestion. The gates shut down at 10 pm. I didn't realize this until the first night. Yes, it was irritating, I lost about six hours of moving time and I'm on a specific deadline. The gates already require a passcode, so I don't see the logic. Not everyone sleeps at night, especially when you're moving. Maybe something to think about?

Caroline A. -. M.

5/5

My experience was that it was very simple to fill out the form online, and I did have a issue finding the right location, but I was very pleased with my overall experience in the end and definitely recommend anyone use this service if you want it to be easy and convenient! Very close by to me. Thank you!

Ann A.

5/5

I love SnapBox storage units. They are very convenient and have a locked gate. I have been doing busy with them for 3/4 years. The team members are fantastic. Theresa has always answered every question and helped anyway possible. I reviewed my payment plan online and realized one of my units was going up $100 I called and talked to Danielle she was amazing. As soon as she looked she said let me see how I can help . She got it dropped down to $50 instead of $100. Right now times are very hard and I’m struggling but her willingness to help blessed my heart so thank you so much. Have a blessed day.

Rick E.

3/5

Love the facility and Theresa is awesome but just got my unit in August and just got notice of roughly 33% increase in rents for 2025. Timing given recent events is not great and I pray that this has nothing to do with Hurricane Helene and needs for storage spaces by impacted people. That’s a huge increase.

Jonathan S.

5/5

Very much needed a Storage Facility as we were putting our home on the market to sell and needed to downsize, consolidate, and stage our home for viewings. Drop and Roll came to the rescue with this modern, great looking facility in West Jefferson NC. Climate controlled, fully automated access to the facility and the lockers. Very impressed with the quick responses received when needing to ask questions, or get other needed information. Always accessable and secure making the customer feel comfortable to leave their personal property in the owners hands. Easy to end service by just taking a picture to demonstrate that it was clean, and sending the picture with a text to the customer representative. Great job. Highly recommended!