Utility Services Central (Anacostia Depot - WSSC Water) - Hyattsville, Maryland

Utility Services Central (Anacostia Depot - WSSC Water) – A Comprehensive Overview

For individuals and businesses requiring reliable water utility services in the Washington, D.C. metropolitan area, Utility Services Central, operating from their Anacostia Depot located at 4103 Lloyd St, Hyattsville, MD 20781, represents a significant resource. This established company, known as WSSC Water, consistently provides essential services to a vast customer base. Contacting them directly at 8002068100 or visiting their website at wsscwater.com offers convenient access to information and support. WSSC Water’s dedication extends beyond simple service delivery; they prioritize accessibility and inclusivity, as evidenced by their commitment to providing wheelchair-accessible car parks and wheelchair-accessible entrances, further demonstrating a modern approach to customer service.

Key Features and Services: WSSC Water’s core business revolves around the provision of safe, reliable, and affordable drinking water and wastewater services to over 2.5 million customers in Montgomery and Prince George’s Counties, Maryland, and the District of Columbia. Their operations encompass a wide range of activities, including:

• Water Distribution: Maintaining and operating a complex network of pipes, pumps, and reservoirs to deliver potable water to homes and businesses.
• Wastewater Collection and Treatment: Managing the collection and treatment of wastewater, ensuring it meets stringent environmental standards before being safely discharged.
• Billing and Customer Service: Providing accurate billing statements and responsive customer support to address inquiries and resolve issues.
• Capital Projects: Investing in infrastructure improvements, such as replacing aging pipes and constructing new treatment facilities, to enhance service reliability and sustainability.
• Conservation Programs: Promoting water conservation through public awareness campaigns and offering rebates for water-efficient appliances.

Location and Accessibility: The Anacostia Depot, strategically located at 4103 Lloyd St, Hyattsville, MD 20781, serves as a central hub for operations in the region. This location is readily accessible, and the facility itself incorporates numerous features designed to accommodate individuals with disabilities. Specifically, the depot offers:

• Wheelchair-Accessible Car Park: Ensuring convenient parking for individuals using wheelchairs or other mobility devices.
• Wheelchair-Accessible Entrance: Providing a level entry point into the facility, eliminating barriers for those with mobility limitations.
• Transgender Safe Space: Demonstrating a commitment to inclusivity and creating a welcoming environment for all individuals, regardless of their gender identity.

Customer Feedback and Reputation: Based on available data, customers generally express satisfaction with WSSC Water's services. Currently, the company maintains an average customer rating of 3.8 out of 5 stars on Google My Business, reflecting 4 reviews. While the reviews highlight areas for potential improvement, the overall sentiment suggests a solid foundation of service quality. Customer feedback frequently praises the responsiveness of customer service representatives and the reliability of the water and wastewater services. However, some reviewers have expressed concerns regarding billing accuracy and the speed of repairs for service disruptions.

Additional Information and Resources:

• Website: wsscwater.com – Offers comprehensive information on services, rates, billing, conservation tips, and contact details.
• Customer Service Phone Number: 8002068100 – Provides direct access to customer service representatives for inquiries and assistance.
• Social Media: WSSC Water maintains an active presence on social media platforms, sharing updates, news, and resources with the public.
• Community Events: WSSC Water regularly participates in community events, providing educational opportunities and engaging with residents.

Conclusion: Utility Services Central (WSSC Water) represents a dependable provider of essential water and wastewater services. Their commitment to accessibility, coupled with their comprehensive range of services and readily available resources, solidifies their position as a valued partner for residents and businesses in the region. Potential customers are encouraged to explore the resources available on their website or contact their customer service team to learn more about the services offered and to address any specific needs. The focus on inclusivity, evident in the accessible facilities and commitment to a transgender safe space, further distinguishes WSSC Water as a modern and responsive utility provider.