Hartselle Utilities - Hartselle, Alabama

Hartselle Utilities is a reliable and essential electric utility company located at Address: 1010 Sparkman St NW, Hartselle, AL 35640. This company is dedicated to providing a vital service to its customers, and it is known for its commitment to the community it serves.

One of the main features of Hartselle Utilities is its convenient location, which is accessible to everyone, including people with disabilities. The entrance of the building is wheelchair accessible, and there is also a wheelchair accessible parking lot, making it easy for people with mobility issues to access the building.

Hartselle Utilities specializes in providing electric utility services, and it has established a reputation for being a reliable and trustworthy company. Its phone number is Phone: 2567733340, and its website is Website: hartselleutilities.org. The website is an excellent resource for customers, as it provides information about the company's services, rates, and policies. It also includes helpful tips and resources for conserving energy and reducing electricity costs.

Customer reviews are an essential factor to consider when choosing a utility company. Hartselle Utilities has received 19 reviews on Google My Business, with an average rating of 2.8/5. While some customers have had positive experiences with the company, others have reported issues with customer service and billing. However, it's important to note that utilities are essential services, and sometimes issues arise that are outside the control of the company.

Overall, Hartselle Utilities is a reliable and trustworthy electric utility company that serves the community of Hartselle, Alabama. Its convenient location, wheelchair accessibility, and commitment to providing essential services make it an excellent choice for residents and businesses in the area. If you're looking for an electric utility company in Hartselle, we highly recommend visiting Hartselle Utilities' website to learn more about its services and policies. Don't hesitate to contact them directly at Phone: 2567733340 for any inquiries or concerns.

Reviews of Hartselle Utilities

Patricia Tillman

1/5

Worst utility company I've ever seen, and I've lived all over the country. Very unprofessional and their rates are outrageous. It's a COMPLETE SCAM!

Teri Wilhelm

5/5

I am very pleased with how prompt Hartselle Utilities was this morning (a Saturday!) in responding to my gas not working. Yesterday they worked on a leak out here and had to shut off the gas and since I was not home when they completed their project, they couldn’t turn it on and light the pilot lights inside the house. I called this morning when I noticed my stove was not working and they responded within 15 minutes. Both were very nice and polite but I failed to get their names. I just wanted to put a good word in for them today for their promptness on a weekend morning. Thanks guys!!

Mongo

1/5

UPDATE!! Still here, now the bill has jumped to almost 400 for August!!
i do not know who are reading the meters!! / Smh in distress!! At least Joe Wheeler will work with ya.
New GAS HAVAC, NEW INSULATION NEW WINDOWS, NEW APPLIANCES, UPDATED GAS TANKLESS WATER HEATER, NEW ROOF!!! TVA Approved, windows made over, new insulation!!
And still overcharge on my utility bill, and on top of that, No help at all to advise on how to save on your utliites. Another slap in the face having to pay almost a 4 dollar surcharge when you pay online!!!! On their website!! Ridiculous, theft really, might as well go off grid!!°

Melinda parker

1/5

This place is terrible. I moved apartment was from up to down stairs, and was gonna be behind on bills due to my husband leaving for training. Military training at that. Well I got my power cut off, after being told the bill from upstairs wouldn't effect my power downstairs. Well I call and she keeps repeating her staff wouldn't say that, then when I told her I will get them in trouble for wrong information and cutting power off on my kids when I made sure. She then told me if I could at least pay, which at that time I could, but she will waive the fee. Well guess what? That fee she "waived" is on my bill. So yeah. When I say I'm done, I'm gonna turn in his orders from being gone. And get them in trouble for turning off power, for a bill I couldn't pay while he was gone. Btw it's illegal if he's gone for more than 30 days.

Percy Magnet

1/5

These people are heartless. They shut our water off over a 30 dollar bill with no notice whatsoever. They don’t send notices in the mail until the day they shut the water off. The men that shut the water off don’t even have jellies to knock on the door to notify that it’s happening. The lady on phone is nothing short of a B-word. All they care about is squeezing money out of people with unannounced late fees and bills. Even if you call them out they’ll lie straight through their teeth about it. I hope the right person reads this gives them what they deserves cause they’re terrible people and even worse at their jobs.

Michael Connelly

1/5

Hartselle Utilities is running a complete scam... you can’t pay in person with a debit card because they don’t accept them and the only way to pay with a debit card is over the phone which they charge an extra 4 or 5 dollar fee to do... what business don’t accept debit these days?!? It’s a total scam to beat people out of their hard earned money as if they don’t already get enough of it.... how is this even allowed?!?

Broderick Whittier

5/5

Polite staff and clean facilities. Reasonable hours.

Jessica Gibson

5/5

The representatives in the office are quick to help and easy to talk to. Great experience Overall!