Echo Electric - Mattoon, Illinois

Echo Electric: Your Premier Electrical Supply Destination

For individuals and businesses seeking reliable electrical supplies, Echo Electric stands as a trusted and established provider. Located at Address: 1500 Old State Rd, Mattoon, IL 61938, United States, and easily reachable at Phone: 2172355671, Echo Electric offers a comprehensive range of products and services to meet diverse electrical needs. Their website, accessible at Website: springfieldelectric.com, provides valuable information and facilitates convenient online ordering. Echo Electric’s commitment to customer satisfaction is evident in their consistently high ratings and positive feedback.

Specialties and Services

Echo Electric specializes in the supply of a vast array of electrical components, tools, and equipment. Their inventory encompasses everything from wiring and conduit to circuit breakers, switches, and lighting fixtures. They cater to a broad spectrum of clients, including electricians, contractors, industrial facilities, and homeowners undertaking DIY projects. The company’s core business revolves around providing high-quality electrical supplies, ensuring that customers have access to the necessary resources for their projects. Furthermore, they pride themselves on offering expert advice and guidance to assist clients in selecting the most appropriate products for their specific requirements. A key differentiator is their dedication to sourcing products from reputable manufacturers, guaranteeing reliability and performance.

Convenient Services and Accessibility

Echo Electric prioritizes customer convenience through a number of valuable services. Kerbside pickup is available for those who prefer to collect their orders directly, streamlining the process. Delivery options are also offered, ensuring that supplies arrive promptly at the customer's location. For those who prefer the ease of in-store shopping, in-store pick-up is readily available. The store itself is designed with accessibility in mind, boasting a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity. Beyond physical accessibility, Echo Electric accepts a variety of payment methods, including credit cards and debit cards, providing flexibility for customers.

Customer Feedback and Reputation

Echo Electric’s reputation within the community is exceptionally strong, as reflected in its online reviews. Currently, the company has 6 reviews on Google My Business, all of which boast an impressive average opinion of 5/5. This remarkable rating underscores the high level of customer satisfaction and demonstrates the company’s commitment to providing exceptional service. Customers consistently praise the knowledgeable staff, the wide selection of products, and the overall convenience of shopping at Echo Electric. Here’s a summarized breakdown of what customers are saying:

The consistent positive feedback highlights Echo Electric’s dedication to building strong customer relationships and exceeding expectations. The company actively solicits feedback and uses it to continually improve its operations and services.

Additional Points of Interest

Beyond its core offerings, Echo Electric provides a welcoming and comfortable shopping environment. The store is designed to be easily navigable, with clear signage and helpful staff readily available to assist customers. The in-store shopping experience is focused on providing personalized service and expert advice. The company’s commitment to customer service extends beyond the point of sale, with a focus on building long-term relationships. Echo Electric continuously strives to stay abreast of the latest industry trends and technologies, ensuring that they can offer customers the most up-to-date electrical supplies and solutions.

In conclusion, Echo Electric is a reputable and reliable provider of electrical supplies, characterized by its broad product selection, convenient services, and commitment to customer satisfaction. Located in Mattoon, Illinois, and easily accessible through multiple channels, Echo Electric is the ideal partner for anyone seeking high-quality electrical components and expert assistance. Their consistently high ratings and positive customer feedback are a testament to their dedication to excellence.