Solio Solar - Irving, Texas

K. M. W.

For the love of God! Please don't do it! In fact, do not do solar at all! Richard from Solio came to my door after I had been in another failed contact for a year. He promised that Solio could help me get out of my original contract if I decided to do a lease contract with them adding panels to the back of my house. They added the panels 3-4 months ago and I can't get any responses...

Now, I have my electric bill, original contract bill, and a lease bill! Richard stopped returning my texts, Solio's phone number online no longer works, and I am screwed!

Please do not mess with solar of any sort. PLEASE SAVE YOURSELF THE MONEY AND FRUSTRATION!

Brandon B.

George has assisted me throughout the process of having solar panels installed on my home. She has been spot on in answering all my questions and has continued to be available to me even after the install and activation was completed. I am extremely satisfied with Solio Solar - from beginning to end. I used Solio Solar while living in a previous home, in a different city, and had a great experience as well. They have not disappointed me this time around! I would highly recommend them if you've decided on using solar power

Zack P.

Customer Service is top notch. They were understanding of all of my concerns, and spent the time explaining over the phone the details I didn’t understand. The VP came on the line as well to tell me he would be at the house while the panels were installed! Best investment I’ve made in years, and it was because of Solio

Jorge T.

Overall install and setup process went great! Solid crew were the best! I’d give 5 stars if just based on their work. They did an amazing job in the 100+ degree Texas summer heat and got me fully installed with a 35 panel system in a single morning. They were able to fit all of the panels exactly in line with the initial design. All other coordination work and setup has been smooth!

Rito P.

After interviewing several solar companies, we chose Solio Solar based on their presentation, follow up and system guarantee. We have not been disappointed. We have been kept informed about each step of the installation. The employees from the salesman to the installers have been competent, professional, and courteous. Jorge Lira who took over our installation near the end has been nothing but outstanding.

Jan G.

I’m extremely pleased with my new solar system! It’s saving me so much money! I have had great communication from the start with Janet! She’s the best! Make sure you check her out she’s going to take the time to really help you and get you the right system size! No second bill and she even does taxes so I can get my tax credit through her! Definitely would recommend to all my friends and family!

Javier L.

I was tired of paying too much on my light bill! Janet was able to help me with all my questions and concerns. I’m so glad she showed up at my door! She’s an expert at what she does! She will definitely help you save money! She also helped me with a brand new roof and insulation! She can help me with my tax rebate too! Idk why people complain about it! They have to claim it through tax return, not the company. But she is a great person and friend!

adityap L.

“This is a Scam stay away”

If you are thinking about solio as your solar provider, please read my review before deciding to move forward. Sharing this so that you wont need to go through what me and one of our friend is going through. Better to choose something with good customer support, something which is more reliable and not a scam

Let me tell you why, this is not a company who are genuine and true to themselves on what they promise and what they deliver.

Aryton is the sales rep with whom we worked during our initial contract that happened 5 months ago, we were able to contact him / got response only till the contract was signed and solar panels got installed. After that we never got a proper response or never been updated on our loan status / rebate amount.

Experience with solio team and sales representative(Ayrton) : No one will be answering texts, calls or emails, they just ignore and expect you to pay more for months. We were able to reach out to PM / company receptionist, but the only answer we always receive is that she is not authorized and pass on our message to higher management.

The Biggest concern : We tried contacting multiple times for our rebate amount and we never got response, after 5 months we have been told that there is an issue with our loan getting approved.

What worries us most is, we have been paying our monthly installments from last 5 months, if the loan is not approved then where is the installment amount going to? And why are we paying the extra amount when we were promised to get rebate by September.

We directly contacted financial company and they told that there is no issues with our loan and funds have been released to solio solar .

After multiple failed attempts of reaching out to you, i am leaving this review as i don’t see a way of getting an update from your end.Next steps for me file a consumer complaint for you guys stay away from this company.