Efficient AC, Electric & Plumbing - Austin, Texas

Carl N.

I can always rely on Efficient. Techs always arrive on time even on short notice. Quick service, diagnosis, honesty, integrity, and value every time. Plus they only use quality components that are designed to work together for a reliable system.

T N.

Excellent service! I called with questions and they helped answer over the phone and were able to schedule a maintenance visit within a few hours. Mario was on time and super helpful. He explained everything to me clearly and helped make the necessary adjustments to help with my problems. Highly recommend !

kam

2/19/25 PM
Update: after posting my review, I got a call from the owner or boss. He wanted to see if there was something they could do to remedy the situation. So they sent 2 guys out in the afternoon to dig around the wall and cut open the drain pipe. They could not do more beyond that and there was no above ground solution to the back gassing . I updated my review to reflect the extra effort after just dropping my project in the morning. If there were half stars, I would have put this experience at 2.5/5 right between could have been better and ok. On the positive side , they always showed up promptly for the appointments and the workers were courteous.

2/19/25 AM
I had a complicated issue of back gassing into 2 of my bathrooms. Efficient came out to troubleshoot the issue and was only able to determine the issue with one of the bathrooms. They spent two days doing smoke tests and cutting a hole in my wall.
A week later they were supposed to come back to work the solution for the second bathroom and I took a third day off from work to be there for the work. On the scheduled third day of work, they sent a person to tell me they were not going to work on it anymore. They charged me $1500, left a hole in my wall and didn’t finish the job. They could have told me a week before that they were stumped and couldn’t do anything more so I didn’t have to take a day off from work to pay their bill. I’m a doctor who helps people get out of pain. I let them know that it was a big deal for me to cancel patients to be there for the plumbing issue. I didn't write this review without good reason. I hope someone will find this useful and not get stuck with a job half done like I did. If someone from Efficient is reading this, you need to do better.

Aaron D.

Steven and his team were very professional and provide clean and fast job. They arrived on time/ early as scheduled. Open for discussions and ideas and used the least intrusive strategies and communicated through the process. Steven did not increase cost from the initial estimate. Highly recommended.

araceli R.

I am beyond thrilled with the customer service and service experience! The gentleman that came was unbelievably kind, respectful, and knowledgeable which was not my experience with another company who had recently tried to scam me. I highly recommend this company! I will never use another plumber again.

Greg L.

Wes with Efficient was super patient with listening to my project needs and working with me to accomplish installing a Heat Pump water heater. But after further discussion, we suggested a Navien Tankless Propane water heater that has been fantastic since installation. Wes did a superb installation job. I had a bit a trouble with Navilink setup but that was from inaccurate setup manual information. I plan to use Efficient again for future plumbing work.

Deborah D.

I found Efficent plumbing to be very professional and very prompt. I do not live in Austin and when I called they were will to go out to our rental and do repairs and allowed me to pay them over the phone. I will be calling again for electric work we need done.
Thank you Efficent j

Patricia N.

This was the first time I used Efficient. My hot water tank had a slow leak, I called at night and scheduled their visit for the next morning. Their plumber, Mike, was very polite and professional, explained what caused the problem, what he had to do and resolved it. He also took on an additional job of replacing shower cartridges. Their fees were fair. I am very satisfied with their services