Base Power - Austin, Texas

Steven J.

The entire process from signing up to installation was great. Base power kept me informed through the process. Having solar panels on the house, we had a hard time finding an electric provider that wasn’t charging us a higher rate for electricity import. Base power had the best rate per KW. Love having the ability to keep power on during an outage without paying the high upfront cost of owning a battery and using my panels to recharge the battery during an outage.

Battery was installed on a Wednesday. Friday we evidently had multiple power outages in the neighborhood during the day. We didn’t know about the outages until someone posted on our neighborhood Facebook group about it. The battery and automatic transfer switch did its job by keeping everything on in the house.

We are still waiting for our first month’s electric bill to come in and to see the difference from what we were paying Reliant. Also love that Base covered my early termination fee from Reliant.

Highly recommend Base power if you are on the fence about them.

Terrie W.

You’ve gotta check-out this new TX power company! Base Power Company. They make both power and whole-home power back-up batteries super affordable, and they install quickly. They beat everyone in the Texas market and not by a little, by a lot!! The paperwork was easy to understand and fast to complete. Their 3 year kilowatt-per-hour rate is lower than my previous power company charged, and that makes up for the total (very low) cost of the batteries paid over 3 years with no interest, so it’s a wash… pretty much like I’m spending nothing. My batteries were installed and tested on 12/17/24, in time to beat the winter storm power outages and I’m grateful. The sales team and the installers were polite, kind and efficient, with perfect clean up after the installation completed. This company is definitely a 5 star organization, 100%

Matthew M.

Base Power has been nothing but exceptional. I was skeptical at first, but they were always there to answer any questions or concerns that I had. Install was seamless and customer service is on point. I'm so glad to have backup power at such a reasonable price. It feels good knowing I'm protected while also helping the grid. Now I can sleep peacefully especially during winter knowing my pool pump won't freeze over cause of an outage. Thank you Base!

Angelo ?. V.

4/17/2025
I’m in Houston, Texas and it’s always a concern for hurricanes here. Well last year Hurricane Beryl left me and my house with eight days of no power. I have a Westinghouse Tri Power 12,500 generator with a 50 Amp outlet to my house making it okay. Through word of mouth of a friend who saw a story on local news about a new company called BASEPOWER COMPANY and mentioned it to me. I researched it thoroughly because I’m the type that doesn’t like change if it’s not broken. I couldn’t find any excuse for not to try them. I set up a free consultation and was immediately convinced with the variety of plans that they offered there were several for me. In less than two weeks, I already had my backup power set up. It’s super affordable and I’m very excited and now have peace of mind. BASE paid $250 to pay my penalty fee for early termination of my current contract. They gave me a $250 credit for being a veteran. I lowered my current KWh from 18.2 to now 13.2. It’s an all around winning experience. Customer service and support have been top notch. I highly recommend BASEPOWER.

Anudeep P.

Over the past two months, I have been utilizing Base Power’s exceptional services, which have made it one of a kind in the Houston market . Base has collaborated with Link Electric Underground LLC to install my dual batteries. Base’s Houston Master Electrician, Joshua, successfully completed my entire panel upgrade, enabling me to connect a portable generator with an interlock system, adhering to the applicable codes. Additionally, Base has partnered with Belton Air Conditioning to install soft starts on both of my air conditioning units. I am immensely pleased to be a part of Base Power and appreciate their rates that are significantly better.

Mitchell H.

The idea of saving money, having a backup system, and environmentally friendly were the top reasons I chose Base. I've always wanted a backup system. I love how the system works. It is quiet, efficient, and a great thing for our planet. Thor and Everett were polite, professional, and courteous. I recommend Base Power and fully endorse their products!

Tyrone W.

Base has teamed up with Charge Pro to install my base dual batteries today. Ben and his team were very professional. They were early to the install but did reach out via text to let me know they were on the way. Im sure ever installation is different. They overcame some of my situations and when done verified all looked good and worked as it should. Including verifying my solar and sense monitoring apps were reading correctly. Base chose an awesome crew to represent them and do it right. Keep it up Ben and crew.

Justin N.

Base Power is on a mission to fix the fragile grid while helping consumers in Texas, using distributed battery storage. And the crazy thing is - it works. I literally had an outage one day after install and was able to see the Base battery in action. I was able to power my air conditioning systems, charge my devices, and prevent food from spoiling in my fridge. Their customer service is the best part, a cut above other energy retailers who usually defer questions to the energy delivery company anyway, or they simply don’t answer the phone. Base, on the other hand, advocates for you and keeps you well informed. I also like how easy it was to communicate with them during the outage and their app is an absolute breeze to use. For the peace of mind for a fraction of the cost of a home battery, switching to Base Power made the most sense and has been worth every penny. We’re very pleased with Base and can’t wait to tell others about this company.