City Electric Supply West Knoxville - Knoxville, Tennessee

City Electric Supply West Knoxville: A Comprehensive Overview

City Electric Supply West Knoxville stands as a premier electrical supply provider serving the Knoxville, Tennessee, and surrounding areas. Located at 4320 Papermill Dr NW, Knoxville, TN 37909, United States, the company operates as a multifaceted business, encompassing distribution services, wholesale operations, and a dedicated retail storefront. Their commitment to customer satisfaction is evident in their readily accessible contact details – accessible via a direct phone line at 8658625252 and a comprehensive website at cityelectricsupply.com. This resource provides detailed information about their product offerings, services, and company policies.

Specialties extend beyond simply stocking electrical components. City Electric Supply West Knoxville distinguishes itself through a robust distribution network, ensuring a consistent and reliable supply chain for its clientele. They also function as a significant wholesaler, catering to both smaller contractors and larger industrial clients. This dual role positions them as a central hub for all electrical needs, from small residential projects to expansive commercial installations.

Key Features and Services

The company prides itself on offering a wide range of convenience and accessibility features. Kerbside pickup and delivery services are standard, streamlining the procurement process for customers. For those preferring the immediacy of a retail experience, in-store pick-up and in-store shopping options are readily available. Furthermore, the company understands the demands of a fast-paced industry and provides on-site services, catering to specific project requirements. Same-day delivery is often possible, and the facility is fully wheelchair-accessible, ensuring inclusivity for all visitors. A Wi-Fi network is available for customer convenience, and the store operates with quick visit times, acknowledging the value of a customer’s time.

Payment options are varied and include checks, credit cards, debit cards, and NFC mobile payments, maximizing flexibility for customers. The store’s layout and stock levels are designed to facilitate a swift and efficient shopping experience. A notable aspect of City Electric Supply West Knoxville is its commitment to providing a safe and welcoming environment. The facility includes a wheelchair-accessible entrance and a wheelchair-accessible car park, demonstrating a proactive approach to accessibility and inclusivity. The presence of a cash register suggests a traditional approach alongside the modern digital payment methods.

Customer Feedback and Reputation

Based on publicly available reviews on Google My Business, City Electric Supply West Knoxville consistently receives high praise. The average opinion is a remarkable 4.9 out of 5 stars, reflecting a strong level of customer satisfaction. Testimonials frequently highlight the company’s dedication to high customer service standards. One particularly insightful review emphasizes the friendliness and willingness of staff, specifically mentioning Jerry, who is described as caring and going above and beyond to ensure customer needs are met. The recurring theme across many reviews suggests a culture of prioritizing customer care and responsiveness. The staff appears to possess a deep understanding of electrical products and are adept at assisting customers with their selections.

The overall sentiment indicates a business that values building strong customer relationships and providing exceptional service. They seem to cultivate an environment where employees genuinely care about helping customers find the right solutions for their projects. The volume of reviews (18) provides a solid indicator of the company's visibility and the importance customers place on sharing their experiences. The consistent positive feedback suggests a reliable and trustworthy supplier within the electrical industry.

Recommended Information for Prospective Customers

For individuals or businesses seeking an electrical supply partner, City Electric Supply West Knoxville presents a compelling option. The company's strategic location, combined with its comprehensive service offerings, makes it a convenient and reliable resource. Before visiting, it is advisable to check the website cityelectricsupply.com for current product availability and specific service details. Contacting the company directly at 8658625252 allows for personalized inquiries and assistance with project requirements. Planning a visit, keeping in mind the accessibility features, ensures a comfortable and productive shopping experience. The company's focus on same-day delivery and kerbside pickup further enhances its convenience. Ultimately, City Electric Supply West Knoxville appears to be a well-regarded and customer-centric provider within the competitive electrical supply market.

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👍 Reviews of City Electric Supply West Knoxville

Joshua C.

5/5

I highly recommend this place for all your electrical needs. They hold high customer service standards. Jerry is very friendly and caring and will do whatever it takes to make sure you get what you need. Really good staff their that go above and beyond to make.sure everyone us taken care of.

Brad B.

5/5

I am an amateur DIY'er doing a one-time remodel, but that didn't stop Jerry from treating me like I was his best returning professional customer. I had a plan and shopping list in hand before I went in, but he patiently spent over an hour giving advice and pulling parts as I had to make some amendments to the plan on the fly. The price was way better than the big-box stores, too. I will definitely come back if I ever need electrical supplies again.

Eric F. (. E.

5/5

Definitely a five star company. Great knowledge, customer service, helpful advice and competitive prices. Dealing with them is always easy. Centrally located and most of all they have a great selection of tools and they are a Klein dealer.i definitely recommend them for all electrical rigging, engineering, service and installation needs.

Mitchell G.

5/5

These folks will help you get it done! They also sell metal clad cable cut to order, for those times you just need a few feet of something unusual, but don't need a whole roll.

Phil H.

5/5

Ives used CES several times for different needs. Love dealing with Holly she is great and so helpful.

Jon C.

5/5

Very knowledgeable staff. They found what I was looking for in under a minute when other stores said it didn't exist.

Neal H.

4/5

Maps takes you to the wrong location - it is actually farther down the street. People are friendly, and willing to work with you.

R

5/5

Great prices. Very helpful and professional staff.