Winchester Utilities - Winchester, Tennessee

Winchester Utilities

Winchester Utilities is a prominent electric utility company located at 219 2nd Ave NW, Winchester, TN 37398, United States. Established with the goal of providing reliable and efficient energy solutions to the community, the company has grown to offer a range of services for both residential and commercial clients.

With a strong commitment to customer satisfaction, Winchester Utilities offers a variety of home and construction services, ensuring that their clients receive the best possible support. The company's dedication to quality and innovation has earned them a reputable name in the industry.

Specialties and Services

• Electric utility company
• Home and construction services

Accessibility and Other Points of Interest

• Wheelchair-accessible car parking
• Wheelchair-accessible entrance

Customer Reviews and Opinions

Winchester Utilities has received 15 reviews on Google My Business, with an average rating of 2.8 out of 5 stars. While some customers have praised the company for their reliability and helpful staff, others have expressed concerns about their service quality and responsiveness.

In light of these mixed reviews, potential clients are encouraged to research further and consider their specific needs before engaging with Winchester Utilities. It is essential to weigh the pros and cons of working with this company, taking into account factors such as pricing, service offerings, and customer support.

👍 Reviews of Winchester Utilities

Spence H.

1/5

Bless yalls heart. Just to inform everyone they keep deleting my reviews. But this is a uneducated and very stubborn community due to politics. It's ashame. Hope this saves someone the trouble!!

Carol

1/5

If you live in Winchester TN. do not drink your tap water at all without boiling! It is filthy. Smell it. That is not the smell of earth. It is black water contaminants.

Andy M.

5/5

The ladies in the office are very friendly and helpful. Easy to set up auto-pay through your bank. Just remember, this Utility does NOT include natural gas, so if you have Gas, you'll have to go to Elk River (in Winchester) to get that set up - and nobody will tell you that if you move here from a large city where everything is through one company. Easy to get in and out, and free parking. Wheelchair friendly.

Brandon H.

1/5

Would give 0 stars but it wont let me. I went up there to show where I was getting help from Good Samaritan and a friend to cover the rest of my bill and the reconnect fee but they are saying because they haven't received the money and my friend used credit card that they couldnt come turn my power back on and i have 2 kids under the age of 7 and my girl is pregnant. I would change companies if i could so if you have a choice dont choose them

Megan L.

1/5

If I can give them 0 stars I would. My partner and I moved into a duplex on the 26th of may and went and set up water and electricity that same day. My partner went to put the bill in his name but had to run a credit check, and charged him for it, okay now big deal. Partner pays the fee and waits 15 minutes for them to come back with him with a receipt or something ( he was the only one in the waiting area this whole time) when they finally call him back up to the window only to inform him that the SS number he put down on the application was that of a 12 year old boys. He's very confused and asked them to please run it again, this time handing them his official SS card, ( that is the same number he put on the application) but they refused and said "we ran the number 3 times with the same results. How long have you had this SS number?" And he's like "um.. I'm whole life!" So he doesn't know what to do because it is his SS number, that he wrote down and gave them, and they are refusing to actually take his SS card ( even though it's the same number) and use that to make sure there is no further errors. So he calls me and I drive up there and he tells me what happens, and an equally confused, because days prior we have several places run both of our SS numbers for credit checks for getting a place. So I ask if they can just run mine instead. They said " you'll have to fill out an application as well and we'll also charge you to run your credit." Not gonna lie I was a little annoyed but I was just whatever, and I just fill out the application with all of my information and my SS info, pay them the money and 5 minutes later we have a receipt and we're good to go. Okay so now it's JULY 1rst. And I still haven't received a bill from them, so I call to make sure it'll be sent out this week. They tell me that they send all of their bills out the 17th of each month, and I should of gotten it the 17th. I said I did not receive the bill, they told me they need to make sure the post office received my info on where they sent my bill..... Which makes no sense to me. Because on my application I put where the address where I need the water and electricity turn on in my name, and where the billing address is (WHICH IS THE SAME ADDRESS)

Mrs. M.

1/5

Good thing we have an emergency hot line...... I've been on the phone 3 times, and this last time over an hour.
This is a complete disgrace. Pathetic service. I have never been so disappointed in a co as this one. Horrible service!!!!

William B.

1/5

There service is trash if you move and have you power disconnected it takes them 4 to six weeks to refund your deposit they don't understand you need your money to they have to have theres right away it should be the same for everyone

Sharon G.

5/5

Friendly staff and power rarely goes out. Much better service than Duck River.