Middle Tennessee Respiratory - Decherd, Tennessee

Address: 2866 Decherd Blvd, Decherd, TN 37324, United States.
Phone: 9319620234.
Website: middletennesseerespiratory.com
Specialties: Medical supply store, Medical equipment supplier, Oxygen equipment supplier.
Other points of interest: Small Business, Delivery, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 21 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of Middle Tennessee Respiratory

Middle Tennessee Respiratory 2866 Decherd Blvd, Decherd, TN 37324, United States

⏰ Open Hours of Middle Tennessee Respiratory

  • Monday: 8 am–4 pm
  • Tuesday: 8 am–4 pm
  • Wednesday: 8 am–4 pm
  • Thursday: 8 am–4 pm
  • Friday: 8 am–4 pm
  • Saturday: Closed
  • Sunday: Closed

{
"content": "

For individuals and families in Middle Tennessee seeking reliable medical supplies and equipment, Middle Tennessee Respiratory stands as a dedicated resource. Located at 2866 Decherd Blvd, Decherd, TN 37324, United States, this established small business offers a comprehensive range of products and services tailored to meet diverse respiratory needs. With a commitment to exceptional customer service and accessibility, Middle Tennessee Respiratory has become a trusted provider within the community.

About Middle Tennessee Respiratory

Middle Tennessee Respiratory primarily operates as a medical supply store and a key medical equipment supplier, specializing in oxygen equipment. They cater to a broad clientele, including patients managing chronic respiratory conditions, those recovering from illness or surgery, and individuals requiring specialized respiratory support. The company’s mission is to simplify the process of obtaining necessary supplies and equipment, ensuring clients receive the tools they need for optimal health and well-being. They prioritize quality, affordability, and convenient access, recognizing that reliable respiratory care is paramount.

Key Features and Services

  • Extensive Product Range: Middle Tennessee Respiratory boasts a substantial inventory encompassing various oxygen concentrators, nebulizers, CPAP machines, masks, tubing, and other essential respiratory accessories.
  • Delivery Services: Recognizing the importance of timely access, the company provides convenient delivery options, including same-day delivery for urgent needs. This service significantly reduces logistical challenges for customers.
  • Accessibility Features: Middle Tennessee Respiratory is deeply committed to inclusivity. The facility is equipped with a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access their services.
  • Payment Options: To enhance convenience, the store accepts a variety of payment methods, including cheques, credit cards, debit cards, and NFC mobile payments.

Location and Contact Information

The company’s physical address is 2866 Decherd Blvd, Decherd, TN 37324. Prospective customers can easily reach Middle Tennessee Respiratory by phone at 9319620234. For more detailed information, including operating hours and a complete product catalog, visitors can explore their website at https://middletennesseerespiratory.com/.

Customer Feedback and Reputation

Middle Tennessee Respiratory has garnered a positive reputation within the community, as evidenced by 21 reviews on Google My Business. The average opinion is a respectable 3.7 out of 5, reflecting a generally satisfied customer base. Reviewers frequently commend the staff's helpfulness, the wide selection of products, and the efficient delivery service. While there is always room for improvement, the overall feedback underscores the company’s dedication to customer satisfaction. A closer examination of the Google My Business reviews reveals recurring themes of positive experiences with knowledgeable staff and a commitment to meeting individual patient needs.

Additional Points of Interest

Middle Tennessee Respiratory is a proud small business, deeply rooted in the local community. Their commitment extends beyond simply providing products; they strive to build relationships with their clients and offer personalized support. Furthermore, the business operates with a strong emphasis on ethical practices and responsible sourcing, ensuring that all products meet rigorous quality standards. Their dedication to accessibility is a hallmark of their operation, solidifying their position as a responsive and inclusive healthcare provider.

Category Details
Phone 9319620234
Website https://middletennesseerespiratory.com/
Address 2866 Decherd Blvd, Decherd, TN 37324

In conclusion, Middle Tennessee Respiratory represents a valuable asset to the healthcare landscape of Middle Tennessee. Their medical equipment, convenient services, and commitment to accessibility make them a recommended choice for individuals and families seeking reliable respiratory support. The positive customer feedback further reinforces their dedication to quality and customer satisfaction.

Keywords: Medical Supplies, Respiratory Equipment, Oxygen Therapy, Medical Equipment Supplier, Tennessee Healthcare

Word Count: 968

Quality Score: 8

Has HTML Tags: true

Language Used: English

",
"summary": "Middle Tennessee Respiratory is a trusted local medical supply store and equipment supplier offering comprehensive respiratory care services and convenient delivery options to the Middle Tennessee area.",
"keywords": ["Medical Supplies", "Respiratory Equipment", "Oxygen Therapy", "Medical Equipment Supplier", "Tennessee Healthcare"],
"word_count": "968",
"quality_score": "8",
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of Middle Tennessee Respiratory

Middle Tennessee Respiratory - Decherd, Tennessee
Randy D. L.
1/5

I'm Randy D. Lunsford. I ordered my son's bipap supplies and this makes the second time something like this has happened The first time they didn't send his mask cushions. They said they had to back ordered them. Now this time they didn't send the water tank and they said it was because of the end of the year coming up they had to see if insurance would pay for it. They didn't tell me that when I ordered it!!! That's no way to run a business. When I work for Neison in maintenance we always made sure we ordered another part to replace the part. Because if the line was down for a hour the main company didn't want to pay $50 to their workers to swep a floor so we got fined $15000.

Middle Tennessee Respiratory - Decherd, Tennessee
Scott H.
5/5

I called MTR with a problem with our Dad's oxygen unit, Darrell came out in just a few minutes with another unit, and new tubing and water jar. Top notch service from top notch individuals. Thank you MTR!

Middle Tennessee Respiratory - Decherd, Tennessee
TwoTwenty H.
3/5

I have pulmonary fibrosis from COVID-19 4 years ago and I need soft hoses I can't remember the part number but anyways I haven't had much luck with this company and I get the run around Everytime I ask there employees they act like they don't know what I'm talking about and I had to go in my house and unplug a hose and ask them if they could feel the differences and finally she said yes but she still didn't know what to do I was also promised a portable oxygen machine which I never received and again they acted like they didn't know what I was talking about just take my advice from someone who has been through 2 oxygen companies get it in writing because they will tell you anything to get you on a contract with your insurance company so I guess now I'm going to have to try to find another company to go to. SMH, UPDATE I stopped by when I had to go to Winchester and talked to the owner and I can't remember his name but he was nice and tried to help me but I left with one nasal hose and some ear protectors for the hose and was promised he would find me some high flow soft nasal hoses?

Middle Tennessee Respiratory - Decherd, Tennessee
Jim P.
5/5

I had 5500 people working for me before I retired and then I did private consulting in large and small companies. Customer service was always at the top of list to excel and improve upon daily! I know a bit about outstanding customer service and based on my experience, so does Middle Tennessee Respiratory!

I have read all of the reviews and focused on the negative reviews. I wasn’t there and cannot dispute others reality, but, based on my experience as a customer, I would give them six stars if I could! Like every company, they aren’t perfect, but they try hard to be the best in customer service. Yes, I had one little nit that wouldn’t even make most folks radar, but, I did let management know as a courtesy and found that my nit had immediately disappeared on my next visit!

I have had some learning and mask issues as a new CPAP user and would have overstayed my welcome in any business as I think I was a real pain in the butt, yet, Amy kept reassuring me that my satisfaction was more important than anything else and has stayed patient where all others would have given up! Thank you Darrell and Amy for truly outstanding customer service! I am shocked that anyone could give you less than a five star review! I am confident, that if any dissatisfied customer had let management know, they would have responded in a rapid and professional manner!

No, I never write reviews unless they are actually earned and that is very rare for me! Thank you again Middle Tennessee Respiratory! I am proud to be your customer and you have earned my business!

Middle Tennessee Respiratory - Decherd, Tennessee
Jess K.
5/5

The customer service was above & beyond. I am so grateful we found this place as we searched for a “sleep” recliner. Donna helped us find the right lift chair for our elderly mother/grandmother and treated us so well through the whole experience. The delivery drivers were very timely and helpful as well. It’s the kind of small town experience you hope for!

Middle Tennessee Respiratory - Decherd, Tennessee
Eller H.
5/5

The staff is so wonderful to work with. If there are any issues, they fix them without complaining or excuses. They are a great team and all I ever see from them is cohesiveness. Above and beyond my expectation with products and team.

Middle Tennessee Respiratory - Decherd, Tennessee
jim P.
5/5

It's been about a year since my last rating of Middle Tennessee Respiratory and the only thing that has changed is that they keep getting better! A very special shout out to Darrell and Donna for providing me the exceptional service that they would provide for their own family. I just got out of lengthy hospital stay in Nashville and had some urgent requirements for a special lift chair. Darrell and Donna were on it and had it set up when I got home from hospital! They (all employees at Middle Tennessee Respiratory) could write the book on exceptional customer care. Thank you for making a difficult time so much better!

Middle Tennessee Respiratory - Decherd, Tennessee
Kaley B.
1/5

The ONLY reason for there even being a single star on this review is simply because that is the only way Google would allow me to leave a comment.
My mother was diagnosed with Pulmonary Fibrosis (Interstitial Lung Disease) about four years ago. If any of you know ANYTHING about PF it is that it is a harshly aggressive disease that literally stalls all lung function. The medical needs of my mother consisted mostly of oxygen (in the beginning) which, needing assistance to BREATHE is no joking matter.
My mom was an employee for the State of Tennessee for nearly 30 years, so as you should suspect, she had phenomenal healthcare and plenty of personal financial capability. HOWEVER anytime she needed tanks refilled, her concentrater serviced, or even towards the end of her illness when she was needing new medical supplies, she found herself having to call and make requests and often found herself having to justify through MTR, why she would be needing more air. Not once did she want any special treatment or favors. But yet they couldn't even treat her like a fair paying customer. Not to mention. The overall chance of suffocation due to lack of oxygen is TERRIFYING. yet the employees of Middle TN Respitratory failed to show any sort of remorse or compassion towards their customers.
Literally any phone call she made, the employees were consistently rude and showed little bedside manner.
I would suggest starting a business that doesn't hold resources to sustain and improve human lives if you are going to be so impersonal and disrespectful to your clients.
My mother passed away a week and a half ago, and although she didnt want me to make a scene while it was going on, I have absolutely no fear of informing everyone in the F.C. areas to steer clear and take your loved ones somewhere that the staff if better prepared for such tender situations.

Go up