White Mountains Solar - Show Low, Arizona

Steven W.

Quality service and the best prices you are going to find, even on the internet. Probably the most knowledgeable people I've ever worked with when it comes to solar. Great tech support, whether you bought from them or not. Highly recommended for all solar needs.

P M.

They sold me a system that I could NOT recharge with my generator if all the power ran out as promised before they sold me the system. I waited a year before assembling my system together because I was still building my homestead as I wanted. Delaney had to come out and do an “update” which she also called it a “factory reset”…. just imagine if I had moved out of state = screwed. She immediately realized my Inverter was malfunctioning and was going to see if she could get it replaced because I was just a couple of weeks shy of my year’s warranty. I waited a month and a half with no response as to what was happening before she got back with me requesting I bring it back up there….supposedly they replaced whatever the device that was needed because “the warranty was honored” which I don’t believe one bit. Fast forward a lil under a year and I plugged too much up to my system and it cut off. Well, that’s where the fun started…. Nothing I could do and no matter how long I left it plugged into my generator - the system would NOT recharge… That is the main reason why I believed I would be ok and trusted them if it ever did go out….that I could just plug it up to my genny and be good to go. Well, long story short I was back n forth from up there several times having them recharge it because they had the “capacity” to recharge it. My generator was 6500watts btw… and to add insult to injury Matthew is the worst Manager ever!!! The attitude he showed me was DISGUSTING during the whole ordeal - especially seeing they sold me this malfunctioning system. Ben jus walks around looking dumbfounded but perks up when he can sell you something else. They don’t care about their customers!!! I didn’t want to believe everything I was hearing around town about the goings on at this establishment and I definitely gave them the benefit of the doubt as I do every business…. But save yourself the money & hassle. I posted a couple of the many screenshots I can produce from this devastating experience.

Wendy O.

Customer beware!! When reading reviews read the lowest, newest reviews and most relevant so you are not fooled. Communication skills suck, Customer service and support suck, service after the sale sucks. I am in the dark no power and have had a new setup put in 3 weeks ago. Do your research before using this company. I wish I had.

Robert H.

We have had our system for about 2 years now. The installation was fantastic and I left a review when it was finished. For budgetary reasons, we opted to go with the old style AGM batteries, which was a big mistake on our part!

Two weeks ago, when we got to our property from Tucson, the system was not working, I reset things and it all seemed good, until about 11 pm. To make a long story short, the excessive heat the past two summers took a toll on the batteries. I contacted Ben and Matt on Wednesday morning, they had a tech up that afternoon to let us know we needed to replace the batteries. We gave them the go ahead that afternoon, and by 10:30 Friday morning we were better than new! This time we went with the Lithium Ion batteries, which were a far better value. We increased our capacity by 50% and it still was less than the lead acid ones.

I just want to thank Ben, Matt and everyone at WMS for their professionalism, courtesy, honesty and quick response. Their service is A+++ and they are extremely fair with their pricing. I recommend them to anyone for their solar needs!

Angela P.

White Mountain Solar team is amazing!!! We could not be more excited about and happy with the system they have installed. The entire team was great!!!! I asked a multitude of questions and they have been so good about answering every, single, one. I am still learning this system and they have been very patient with me. Six new panels, inverter/charger with DC converter, two lithium batteries and a whollleeeee bunch of power to keep us going for a long time. Thank you, thank you Ben, Matthew, Ken, Joe and all!!!!

jf F.

White mountain solar help me pick the right kit had it ready in a timely manner staff is very friendly and knowledgeable

Robert H.

Our experience with White Mountains Solar was phenominal! Ben and his employees were extremely professional, courteous and helpful. The work was done when promised and the system is perfect for our needs. We are completely off grid and it has taken us some time to adapt. They have helped use make this transition. Their price was extremely fair and they did not try to push us into things we don't need. I have recommended them to several other people and will continue to do so. If I have additional solar needs in the future, White Mountains Solar is where I will go!

ronald T.

Showed up when they were supposed to. Did a clean professional job. Cleaned up their mess. Worked their butts off. The guy who reprogrammed my charge controller and inverter explained enough to me so that I would know if everything is working properly or not. No misbehavior of any sort. The really big deal is that they beat another local solar company on price by 50%. That’s unheard of. These guys are the ones to call if you want to save $