New England Clean Energy - New Hampshire Office - Bedford, New Hampshire

Phil P.

Our experience with New England Clean Energy was excellent from start to finish. Their 5 step process was very helpful in defining what to expect from them and what is expected from us. Our first contact was with one of their Sales Consultants and he did a great job helping us understand the size of the system, the equipment that would be installed, what we could expect in the way of system performance, and, of course, the cost and benefits. The engineering step is focused on system layout, locations of panels and the materials that will be needed. The operations step covered permitting with local authorities, material ordering and the creation of the project installation schedule. The installation step involved the on-site construction of the system, the inspection by local authorities leading up to this issuance of the Certificate of Completion. In the final step, the utility company installed a new meter and we were given permission to operate the system. This entire process took about 3 months.

The group that we had the most exposure to was the installation team. The lead person was extremely personable, knowledgeable, and accommodating. The other crew members were also very respectful of our property and left the site clean and tidy. All in all, the crew was hard-working. I don't think they ever took a break the whole time they were here.

I have no hesitation in recommending New England Clean Energy to people thinking about going solar.

Martine B.

Going solar had been on our mind for a long time and so we did quite a bid of legwork ahead of time. We considered a few local companies, but finally settled with NE Clean Energy and never regretted it. Their service has been outstanding in every way. All of our questions were always answered quickly and thoroughly. They took care of everything and got our system up and running in record time. All the people we got to interact with were super nice and caring. Even with a lot of grey and rainy days since the beginning of the spring, we have seen our electric bills drop drastically! And with the tax break, we expect to recover our initial investment even faster than anticipated. Great job NE Clean Energy and thank you.

Brian S.

I started the process of looking for solar panels in the fall of 2022. When I found NECE they immediately sent someone to my house for a full evaluation. Other companies did not do this. They took the time to review my home and answer all the questions I had. They explained how they do business and what other companies will do to cut corners. They we're extremely honest and knowledgeable. Throughout the entire process the PM was very clear and helpful with where we were in the process. The project came out just as expected and we couldn't be happier with the results.

Don S.

They installed our solar array in one day, neatly, cleanly and efficiently. Pricing was reasonable and they managed to cover almost our entire roof with panels. They even redesigned the layout--there were originally going to be two vertical rows and three horizontal; now they're all horizontal--when they re-measured the roof. Our roof isn't visible to a lot of neighbors, but this aesthetic improvement was much appreciated.

They have also kept us updated as the process went on. Now we're just waiting for Eversource to hook us up! NECE is great--Eversource is frustrating.

Frank M.

Expert and responsive service. Have had two separate arrays installed since building our new home. Energy output is exceeding expectations.