Eversource - Manchester, New Hampshire

Eversource Energy - An Overview

Eversource Energy is a leading electric utility company based in Manchester, New Hampshire. Established with a commitment to providing reliable and efficient energy solutions, Eversource has been serving the region for many years. Their headquarters are located at 780 N Commercial St, Manchester, NH 03101, and they can be reached by phone at 8006627764 or by visiting their website at eversource.com.

Specialties and Services

Eversource specializes in offering a range of energy services, including electricity distribution, energy efficiency programs, and customer support. With a focus on sustainability and environmental responsibility, the company aims to deliver clean, reliable energy to its customers while promoting energy conservation.

Accessibility and Customer Reviews

The company is committed to providing accessible services, with features such as wheelchair accessible entrances and parking lots. However, it's worth noting that Eversource has received mixed reviews from customers, with an average rating of 1.8 out of 5 stars based on 227 reviews on Google My Business.

Eversource Energy's dedication to providing reliable energy services, combined with their commitment to accessibility and sustainability, sets them apart in the competitive utility industry. While their customer satisfaction scores may not be perfect, they continue to strive for improvement and growth in their services.

👍 Reviews of Eversource

Tony N.

1/5

Incredibly difficult to set up a new account. Just moving to their service area. Provided 3 separate forms of government issued ID and they still want more. Don't think they can make it more difficult. Sadly, they are the only provider in the area-they know it and act like it.

Brittany R.

1/5

I gave one star only because zero wasn’t an option. They don’t care about people AT ALL they don’t care about struggling single mothers and they want over $500 a month for a tiny mobile home that uses very minimal electricity. Absolutely BS!!

David T.

1/5

Eversource did tree limb cutting on my street some weeks ago. The brush was left on the side of the road! I called Eversource due to the fact I was almost hit by a car avoiding a deer that was feeding on the acorns in the brush. I spoke to a representative who Told me she would call me back. Never happened. Called the police due to the near fatal incident. Not a police issue, call public service. I did, two weeks ago and the brush is still there. Perhaps if the car had hit me and my two dogs, the brush would have been removed!!!!!!

Sara L.

5/5

I have to say I was expecting the worst after reading reviews of the customer service. Got through to a person (granted, it was after saying “representative” to the robo lady a few times first) and then a real human woman answered right away and was kind, receptive, and empathetic to the fact that we had a tree on a power line blocking us from getting out of our road to go to work. She took my phone number so I could receive text updates. Very sweet and thoughtful. Felt seen and heard.

Kerry J.

1/5

Rates just keep going up. Our delivery fee is almost 3 times our supply fee. We used $27.26 worth of energy in August, but have a bill of $90.25. Either we are being penalized for putting in solar, or Eversource management is just a bunch of greedy men. Their CEO just got a huge raise on the backs of our increase. NH PUC wealthy boys club members just keep agreeing to rate hikes.

elisheva N.

5/5

Great customer service call today. I spoke with Ashley about the current widespread outage with concerns for my 93 yr old mother who has her account flagged for medical. Ashley not only assured me that my mom’s medical designation was activated, she also told me exactly where the crews were working and what the problem was. She further explained the electrical end of the problem— I now know what that pop sound is and what an open fuse is. Pretty impressive- maybe she is a former lineman for the county😁

Cliff C.

1/5

Six phonecalls over two months so far to establish new service. Even had an appointment with a four-hour window for a rep to assess my service request. He no-showed. Worst. Customer service. EVER!

Spike J.

1/5

Seems like they take their direction from the Texas grid. Screw em over and make them pay more Never able to get a human on the line in under 40 minutes, EVER. Good thing the US is going to Hell or I'd make a complaint. They won't be here much longer once 45 is in office so bend over and let them gape you.