Green Solar Technologies - North Hollywood, California

David Sellnow

I've been trying to get service to remove the panels and have them reinstalled so that my roof can be repaired due to hail damage to my shingles. This is a request that I will pay for!! And still I can't get anything from them. I started reaching out in July....it's now October and still nothing from them....

Lacey Beard

Purchased a system in 2019. The bait and switch on the monitoring of the system came 2 years later. Received the 1k part to monitor and had it installed finally after 5 months. The inverter went out last month and we weren't notified. If I could give you negative stars, I would. Nobody answers the phone unless you are looking to purchase. Lawsuit is definitely in order.

tara powless

Horrible customer service once you make it past the sale department and sign your contract. I am trying to sell my home and need information on how to transfer the warranty. I have been calling for weeks with no answer back. The only phone line that has anyone answering is their sales department, who always promise to send ur request thru to the proper people, but still no call. Not even asking for them to honor their warranty or contract, just wanna transfer it when my home sells. My system was installed in 2020 and to date I have not been able to reach anyone in customer service.

Liz Lopez Lopez

Horrible customer service!!! Made promises to have it all completed in 3 months. It’s been 6 months and now I have two bills instead of one. I have Mosaic and Edison but when I call everything is working perfectly. I regret getting this panels wrong decision.

K. Lanthorn

I highly recommend Green Solar Tech! From start to finish, the entire project was handled professionally, and in a friendly manner.
We did have a glitch...an unusually long wait (4 months) for county permitting approval. That was the county's fault, and Green Solar complied with the changes the county demanded in a timely manner.
Everyone who came to my house was courteous and polite, especially the installer and his crew.
My project manager, Zuriel, was a pleasure to work with. He kept me informed every step of the way, including during that long 4 months of county inaction.
All in all, a great company to do business with!

Kumafa124

Long story short - the company lacks professionalism. Our neighbor used Green Solar for their solar installation. The company - instead of paying and arranging their own trash bins to throw away all their commercial debris and trash; the company decided to use our trash bins. Keep in mind - our neighbor is using them. They filled up our trash cans with trash, including filling our "Green" garbage bin (green for biodegradable waste or compostable materials) with concrete debris, metal junk, and others. See photos. Contacted the company but they just ignore. Unprofessional company, I would suggest you stay away.

Allen Matlick

I had a system installed by Green Solar Technologies. The installers did the roof installation improperly. I now have several leaks in my roof. I have made multiple calls to their "customer service" number over the last 6 weeks. There is never anyone available and all you get is a voicemail system.

I have left multiple messages.

They have yet to return any of my calls. Interestingly, I asked for a quote on a new system and got 4 calls in two days.

Their contract requires that anyone who works on the system must be approved by them or it voids the warranty. Since they seem unable to respond to identify such a contractor, effectively their warranty is worthless.

I strongly recommend that you avoid this company. At this point I have to consider them to be fundamentally dishonest. They promise support, but don't provide it.

5/8/23
A representative of Green Home Systems (apparently a sister company) called and said they would resolve the issue. I will add to this post when the issue is resolved.

5/17/23
A second representative called and said he would be taking over my case and promised a quick and complete resolution.

5/30/23
There has been no further contact. No response to emails. The direct contact phone number is no longer in service.

I stand by my original statement that this company is dishonest. They promise a warranty but do not honor it.

I will add that Green Home Systems, which is apparently a successor company behaves in exactly the same manner re. customer service.

Neil Tribbett

The Green Solar system worked well for 5 years but then needed a new Inverter. An inverter was received at my residence and I worked with the Santa Fe, NM. office to have a local electrician complete the installation. The Calif. home office could not find anyone to place the new inverter in commission. I was without solar electrical support for 18 months and they would not reimburse the local electrician for the installation. I have found a solar company 20 miles from me who commissioned the inverter and got me back online in a couple hours. The 25 year warranty from Green Solar is a rude joke. BUY LOCAL.