Sand Mountain Electric Co-Op - Rainsville, Alabama

Sure, I'd be happy to help you with that Here's what I know about Sand Mountain Electric Co-Op:

Sand Mountain Electric Co-Op is an electric utility company located at Address: 402 Main St W, Rainsville, AL 35986. They can be easily reached by phone at Phone: 2566382153. If you prefer to do business online, you can visit their website at Website: billing.smec.coop.

As a utility company, Sand Mountain Electric Co-Op specializes in providing electric power to its customers. They have a wheelchair accessible entrance and parking lot, making it easy for everyone to do business with them.

According to online reviews, Sand Mountain Electric Co-Op has received 68 reviews on Google My Business with an average rating of 2.5/5. While some customers have had positive experiences, others have reported issues with billing and customer service.

If you're considering doing business with Sand Mountain Electric Co-Op, it's important to keep in mind that every company has its strengths and weaknesses. It's always a good idea to do your own research and make an informed decision.

One way to learn more about Sand Mountain Electric Co-Op is to visit their website and explore their services and policies. You can also contact them directly by phone to ask any questions you may have.

Overall, I would recommend considering Sand Mountain Electric Co-Op for your electric power needs, especially if you value a company that is wheelchair accessible. By doing your own research and reaching out to them directly, you can make an informed decision about whether they are the right fit for you.

Reviews of Sand Mountain Electric Co-Op

Kassidey Vincent

1/5

When changing out my power lines they destroyed the side of my yard, when they DID NOY have to pull in from there at all and left it for me to clean. (Where they pulled in was actually a much more inconvenient spot for them as well than pulling in my yard right to my pole is.) And they ran over several of my tomato plants that were very visible and left them there as well. I will be calling and complaining, it is ridiculous to not have any respect for your customer’s homes.

Sarah Black

1/5

I went to pay the remainder of a past due bill that I had paid on a few days earlier. I told the lady at the window I wanted to pay the remaining 79 dollars and gave her my card. She repeated the amount I was paying and ran my card. Later the next day I looked at my online banking and she had put a 318.00 charge on my card. As it was on a Saturday I couldn't contact anyone for help. Now I have to make a trip up there tomorrow and MAKE them correct this mistake. I will post on here about the outcome.

Richard Lavallee

1/5

They came and took the globe out of the outside of the house for $12.95. My deposit is more than what they took my globe for while I was on vacation. They ruined hundreds of dollars worth of food It cost me $85 to get my power. Turn back on for $12.95 of electric used. This company's predatory congress should look into them one of the worst companies i've ever dealt with in my life

Harley Guy

5/5

Last night the temps were 12 degrees at my house. I just worked a 12 hour day and wanted a hot shower and sleep. I got home and discovered my power was out as was my elderly neighbors. I called Sand Mountain Electric who had 3 trucks at my house in less than an hour. They replaced the transformer and had my power back on quickly as well as my elderly neighbors. The crew was so friendly and efficient. Thank you all so much,
I can’t tell you how appreciative we are. God bless you all.

Heath Shankles

1/5

Bill fluctuates 200 dollars a month, one bed one bath little house that was a rental house of mine brings a 450 dollar a month bill with hardly anything even running in it. Insanity. I know people with houses twice the size with half the bill, but they live in an entirely different area with a different electric co op altogether, that's all I can tell you.

Max Daye

1/5

Not a good idea or a good look to have your employees or affiliates show up on private property with no warning or identification. And leaving damage and a giant mess. Ridiculous.

Raymond Williams

2/5

Utterly disappointed with this company. I cut my service off on the first of the month. I was told that they would cut me a check for my deposit and credit they owed me. Also, I was told that I would receive it in ten business days. After nineteen days I called and was told that the address I provided for getting it was wrong. I told them the address five more times before they got it right. I was then told that I have to call back on Thursday to make sure that they cut my check. I'm so glad I left that town. They should be able to credit my bank account just like the way I pay them. Such a disgraceful company.

Joyce Rodriguez

1/5

The electric cut down 2 trees and left them lying. I very poor so I could not hire help. I chopped and burned for 2 years. My wealthy neighbor got a mile of Bradford pears cut and chipped a d clean as a snow ball. I as you is it because I'm poor, this is not fair. Hero Lisa please help me.