Sumter Electric Membership Corporation - Cusseta, Georgia

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Sumter Electric Membership Corporation: A Reliable Utility Provider

For residents and businesses in Sumter County, Georgia, Sumter Electric Membership Corporation (SEMC) stands as a cornerstone of reliable electric service. Located at 300A GA-520 in Cusseta, GA 31805, SEMC operates as a not-for-profit cooperative, dedicated to providing dependable power and exceptional customer support. You can reach them directly at 069893323 or visit their website at sumteremc.com to learn more.

About Sumter Electric

SEMC’s primary function is as an electric utility company, serving a vital role in the community. Unlike traditional investor-owned utilities, SEMC is owned by its members – the people it serves. This structure ensures that profits are reinvested in the system, benefiting the entire cooperative. They manage a robust distribution network, ensuring consistent and safe electricity delivery. Furthermore, SEMC is committed to promoting energy efficiency and sustainable practices, encouraging members to conserve resources and explore renewable energy options. It’s clear that SEMC prioritizes not only powering homes and businesses but also fostering a responsible approach to energy consumption.

Key Features and Accessibility

SEMC distinguishes itself through several key features. Notably, they offer convenient bill payment options, including a readily accessible payment station located on the exterior of their Cusseta office. This demonstrates a commitment to ease and convenience for their members. Beyond service, accessibility is a core value. The facility boasts a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a dedication to inclusivity. This commitment to accessibility extends throughout their operations.

Customer Feedback and Reputation

Based on available feedback, Sumter Electric consistently receives positive reviews, averaging a 4/5 rating on Google My Business. Early experiences suggest a friendly and helpful staff, with particular praise directed towards employees like Elaine, who are described as "fabulous" and “fast and helpful.” Several accounts highlight prompt and efficient response times, particularly following power outages – one instance involved technicians responding swiftly even amidst severe weather, resolving the issue within just a couple of hours. This rapid response indicates a strong operational commitment to member satisfaction.

Contact Information & Resources

• Address: 300A GA-520, Cusseta, GA 31805
• Phone: 069893323
• Website: sumteremc.com

👍 Reviews of Sumter Electric Membership Corporation

Eric S.

4/5

First and only visit to the office so far: not bad, friendly lady working there. She was fast and helpful. You can even pay your bill on the exterior wall.

Michele C.

5/5

Great customer service and Elaine is a fabulous lady. We lost power a couple of days ago (09/16/2020) and the guys came out in the middle of the storm and had it fixed in a couple of hours. Thank you for what you do guys.

Santana

1/5

horrific. we have had no power for 3 days so far and these lack to fix it untill the next week. this is absolutely ridiclous.i highly dont reccommend these people.

Carolyn R.

5/5

Phillip E.

5/5