SERVPRO of Panthersville - Decatur, Georgia

Beyond T. S.

Experienced a water loss last year. Servpro at Panthersville arrived within 20 minutes of calling with a full crew ready to work. The team was professional and ensured my personal property was protected, and the affected areas were removed, cleaned and thoroughly dried throughout the 6 day process. Water remediation is not cheap, but the customer service was exceptional.

Jonathan H.

I had water damage as part of Helene on 9/27. I called ServPro of Panthersville and they were right on it. Came out, assessed what needed to be done and their crew was there within a couple of hours (finishing a previous job) and work completed very fast. They had to rip out all the wet heavy carpet. They hauled it all away. I highly recommend them.

Vinay B.

They were really professional and did a very clean job. Once the mitigation was done, even my contractor said that very few companies do this good of a job. They will answer all the queries very calmly. Even though they were so busy but they still managed to provide me the service. I thank Nadine Coleman to answer my emails and texts with immediate response. I definitely recommend their service.

Christopher H.

I would like to say that Nadine M. Coleman of SERVPRO of Panthersville is truly professional. She always and I mean always answered her phone, even when she was busy.

I felt that she was concerned about our issue of our basement flooding and wanting to plan a resolution for a rebuild. She was always kind and respectful of my wife and I concern with the contractor and worked in an effort to get and communicate a resolution. This is a huge thing that I really appreciate about Nadine.

This was an insurance claim and as I can recall Nadine, never asked me for money! That is one thing that I really respect about her. Her concern was to make our basement right (our content removal, remaining basement floor tear out, installing baseboards and quarter round as well as their painting and walls, tiling basement floor, and the bringing back our contents).

I would just like to thank Nadine for her hard work and her excellent communication.

I truly appreciate Nadine and cannot thank her enough!

T W. N.

Nadine was employed through my Insurance company For Mitigation, pack out, storage, and the return of my contents. She came in with her crew, they were Thorough, Respectful and took care of Everything. Whenever I needed to call, Nadine either answered or called right back. Her packout team with Nita, Was Equally Professional, Thorough and Very Caring. There was a time when I needed something from storage and Nita came with a couple of her employees and looked until they found what I needed. Nadine and Nita always showed up with a Smile and Extremely helpful Attitude. They made an unpleasant situation Truly painless. I highly recommend Nadine/servpro and Nita For Mitigation issues. TWN

Janice J.

Nadine at ServicePro is excellent! She was a pleasure to work with as my renovations got completed.

sleesang50

SERVPRO took what was a horrible situation for me and made it such a smooth process to help remediate the damage caused by a broken pipe which flooded my basement. Jabari who led the team was always available for any questions and overall the entire SERVPRO team kept me up to date all along the way. Additionally, I received a call to check the quality of work from the Owner Nadine which helped seal the deal the top notch experience I had with them. I would highly recommend this Pantersville SERVPRO office to anyone I know.

YT S. G. V.

This place is the best. I had to stop Absolute Fire and Restoration Mitigation Services because they took 3 days to even start to dry my house. Servpro of Panthersville know what they are doing and didn't damage any of my things and cleared up all the mold the other company left after damaging my 10,000 dinning room table. If you need no hassle. Please give them the job. Thank you Servpro