Excelsior Electric Membership - Metter, Georgia

Address: 986 S E Broad St, Metter, GA 30439.
Phone: 26852115.
Website: excelsioremc.com
Specialties: Electric utility company.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 35 reviews on Google My Business.
Average opinion: 2.4/5.

📌 Location of Excelsior Electric Membership

☎️26852115

⏰ Open Hours of Excelsior Electric Membership

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

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👍 Reviews of Excelsior Electric Membership

Excelsior Electric Membership - Metter, Georgia

Ask M.

1/5

They are getting over on the reconnect fees. A bal of $54 resulted in lights being cutoff, and then have to pay $90 for reconnect fees. Notified them that I am not getting notifications at all from them. It isn't a money issue, it is me being responsible for 3 households and relying on the notifications of bill being due. Charging $90 to flip a switch is crazy. The elderly are on fixed incomes, and to have that big of a chunk taken from their income is robbery. The ladies I spoke with don't care. They just read the typical customer service line... I understand your frustration. Avoid this company if possible.

Jeff T.

5/5

We like so many in the Statesboro area were affected by Helene. Thank you for your efforts to restore our power. Truly appreciated

Kayla G.

1/5

This is the worst power service ever. Their surges fried some of my electronics, then due to random outages I've lost work on machines and now screwed on that. Yall need to get jt together cause yall suck

Dion P.

1/5

Twice this company has cut down trees in the least professional way possible. The first time, the trees were left right where they were cut and blocked off my mother's driveway. Nobody came to move them after several calls.. trees we're cut again and left right where they were cut, this time blocking the porch to get in my mother's house. This is the least professional job I have ever seen in my life. Would have taken 10 minutes with a small crew to move them over at least a few feet.

Meisha E.

1/5

Very disappointed. Essentially had a power outage, outage report stated it had been restored but my unit and the corridor lights in my area were still without power. Was told that the meter box was receiving power so either I figure it out (check breakers, etc.) or there would be a $100 charge for coming out after hours.

Cynthia M.

1/5

Again we lost power on a sunny day. Had power outage last week with same weather conditions, this is ridiculous. Excelsior needs to update their infrastructure. If I had a choice in power companies I would never use Excelsior

Adrian H.

1/5

Worst ever....had my fridge die out with a power surge on the grid more than 5x this month of August and I was told there was nothing that could be done. Lost food, the fridge itself and still had to pay a high electrical bill. Was told that it was that my fridge was no good in the bebeginning, not fogetting it was working just fine before your so called grid problems. Smh...you want your money for my lights but my 4 kids and I just lost almost a month supply of food. Way to go Excelsior.🤔

Pg N.

1/5

When you pay your bill on say the 15th and it was due on the 13th that month and they still make you start over for 12 months paying your bill on time before you get your deposit back. But your lights have never been cut off in 6yrs!!! It doesn't even matter if you own the place they still say sorry you have to start over . What a bunch of bull