Hooligan Harley-Davidson - Oxford, Alabama

Address: 231 Davis Loop, Oxford, AL 36203, United States.
Phone: 2568328888.
Website: hooliganhd.com.
Specialties: Harley-Davidson dealer, Two Wheeler Dealer, Motorcycle driving school, Two Wheeler Repair Shop, Motorcycle shop.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, Credit cards, On-site parking.
Opinions: This company has 870 reviews on Google My Business.
Average opinion: 4.7/5.

Location of Hooligan Harley-Davidson

2568328888

Hooligan Harley-Davidson, located at Address: 231 Davis Loop, Oxford, AL 36203, United States, is a well-known dealership that specializes in Harley-Davidson motorcycles. This Two Wheeler Dealer offers a wide range of services, including a Motorcycle driving school and a Two Wheeler Repair Shop. With their extensive knowledge and passion for Harley-Davidson motorcycles, Hooligan HD is a one-stop shop for all your motorcycle needs.

One of the standout features of Hooligan Harley-Davidson is their commitment to customer service. They offer Delivery, In-store pick-up, and In-store shopping, making it easy and convenient for customers to get their hands on their dream motorcycle. They also provide On-site services, ensuring that any repairs or maintenance can be done quickly and efficiently.

In addition to their excellent customer service, Hooligan HD is also wheelchair-accessible, with a wheelchair-accessible car park and entrance. This makes it easy for everyone to visit and take advantage of their services. They also offer a Quick visit option for those who are short on time, as well as accepting various forms of payment, including Credit cards, Debit cards, and more.

Hooligan Harley-Davidson has received numerous positive reviews from satisfied customers, with a Average opinion: 4.7/5 on Google My Business based on 870 reviews. This is a testament to their dedication to providing high-quality products and services to their customers.

Reviews of Hooligan Harley-Davidson

Hooligan Harley-Davidson - Oxford, Alabama

Jay K

5/5

Amazing experience.
I bit off more then I could chew. Usually this would cost the loss of value and tons of hassles.
Let me explain. I purchased a bigger bike than I could handle. Returned it the same day. Scared myself so much that I thought I would never ride again.
Fortunately, Glass was my salesperson and this guy went WAY above and beyond to help me find a bike I was comfortable with. I was determined to get on a bike one more time before calling it quits.

Glass was with me every step of the way. No rushing, no pressure, just the desire to help me get back on the road on the right bike for me.

We found the perfect match. It felt right and Glass cheered me on. I would ride again.

Finance: Jason stepped up to make my dream come true without having to lose an arm and a leg in the bike exchange. He really worked with me to get me what I wanted without soaking my bank account.

I am forever grateful to the best salesperson, Glass, and Jason in Finance for treating me like the only customer in the store on a busy Saturday.
A nightmare became a dream come true.
Thank you Hooligan Harley!

60 years old and a first time Harley rider...

Dreams DO come true....
Jay

Evan Elliott

5/5

What another great experience at Hooligan Harley. It was my second time purchasing a bike from them but my first new Harley. Olivia was top-notch from the start. She led me through the process the whole way. From the sales team to the GM were involved in the process. Thank you guys so much and I appreciate all you do.

Martin Mendoza

5/5

Great selection of bikes and great service. They gifted me a helmet bag.

Cane Fam 101

5/5

We had a great visit, and I had some great conversations with some cool people. Everyone here at Hooligans Harley-Davidson thanks a lot for a wonderful time?

Bobby Stone

5/5

My salesman Cody was great, he heard my concerns and put forth his best effort to cater to them. The closing could've went a little slower and more thorough for my liking but overall they all seemed like genuine folks and I'm ultimately happy with the bike.

Rachel Jones

5/5

Lisette is not only an awesome sales consultant but a great person. She is very knowledgeable of the Harley products which helped us in the decision to purchase. Skoot worked the deal in no time!!! My husband’s first Harley and he absolutely loves it!!! But most importantly, he has gained a new friend and family base thanks to Hooligan Harley-Davidson!!!! Thanks for the superb customer service.

Jay Watts

5/5

I had a problem with my bike on a 7500 mile trip we were taking. Stopped at other Dealership and they did not have time for me, I drove the bike to Hooligan Harley Davidson. They worked me in and fixed my bike to get me back on the road very quickly. While I was in the Service Department, I seen the Awards for Shop Performance that they have received. I understand the reason they have a lot of these Awards. Great people and fast service. Thanks so much for working me in and keeping me on my tight schedule.

Raymond Newberry

2/5

I recently took my bike in for a new front tire. I dropped it off on Saturday morning. Later that day I got a text saying that my bearings were bad and needed changing. I told them to do it. I went an picked it up on Sunday. When paying with my credit card, I was told there would be a fee of about $24. I thought they were kidding and asked to speak to a manager. The manager told me that they had switched systems about 3 months ago. So I spent nearly $800 only to be charged a fee. Total rip off.
When I looked at my bill, I was charged an hour labor for the tire and an hour labor for the bearing replacement. When I asked to see the rate, the person at the desk pulled up a sheet that showed bearing replacement. It had two times, one for the wheel on (1 hour) and one with the wheel off (.5 hours). I asked if since the wheel was off for the tire replacement, why was I being charged the full hour. The person said she would have the manager call me on Tuesday. Well come Friday (today) I still had not received a call, so I called and asked for the service manager. I spoke to Brad and explained my question. First he said there was no sheet that showed the hours for a procedure and then said I should have been charge 1.5 hours for the bearing replacement because my bearing were broken and it supposedly took the mechanic longer. I then asked again about a chart showing the hours for a procedure and he said there was no such thing.
I bought my harley (2009) here before it was a Hooligans and have had it serviced/repaired numerous times over the years. I 'm sorry to say that I will not be coming here again.