Lassen Municipal Utility District - Susanville, California

Okay, here’s a comprehensive overview of the Lassen Municipal Utility District (LMUD), presented in a formal and helpful tone, designed to be informative and engaging:

Lassen Municipal Utility District: An Overview

For residents and businesses in Lassen County, California, the Lassen Municipal Utility District (LMUD) serves as a vital provider of essential services. Located at 65 S Roop St, Susanville, CA 96130, with a readily accessible phone number of 5302574174, and a dedicated website at lmud.org, LMUD is primarily an electric utility company committed to delivering reliable power and supporting the community’s energy needs. The district operates with a focus on efficiency and responsiveness, catering to a geographically diverse area within Lassen County.

Key Services and Features

LMUD’s core function revolves around the provision of electricity. However, the scope of their operations extends beyond simply supplying power. They are responsible for:

• Electricity Distribution: Ensuring a consistent and dependable electricity supply to homes and businesses.
• Customer Service: Offering support and assistance to customers with billing inquiries, service requests, and general account management.
• Infrastructure Maintenance: Actively maintaining and upgrading the electrical grid and related infrastructure to meet growing demands and ensure system stability.
• Community Engagement: Participating in local initiatives and striving to be a responsible member of the Lassen County community.

It’s worth noting that LMUD prioritizes accessibility. The facility and parking areas are designed to be wheelchair accessible, demonstrating a commitment to inclusivity for all users.

Points of Interest & Reputation

LMUD currently holds 25 reviews on Google My Business, offering a snapshot of customer experiences. While the average opinion currently stands at 2.6/5, this suggests areas for potential improvement regarding customer satisfaction. The feedback indicates a degree of concern regarding billing practices and response times, highlighting the importance of clear communication and efficient service delivery. The district appears to be actively working to address these concerns and enhance the overall customer experience.

Contact Information and Resources

To learn more about LMUD’s services, rates, and programs, we strongly recommend visiting their official website: lmud.org. This is the most reliable source for up-to-date information. You can also reach them directly at the phone number listed above.

Final Recommendation

For residents of Lassen County seeking a dependable electricity provider, the Lassen Municipal Utility District offers a locally focused solution. While some customers have expressed concerns regarding billing and responsiveness, LMUD’s commitment to accessibility and community engagement is noteworthy. We encourage prospective customers to thoroughly explore their website – lmud.org – to understand the services offered and to directly contact the utility through their website for any specific inquiries or to discuss their energy needs. A direct dialogue with LMUD’s representatives is the most effective way to ascertain whether they align with your requirements.

👍 Reviews of Lassen Municipal Utility District

Stephan B.

5/5

bad habit late payment
give them as double payment as two months

Truth S.

1/5

LMUD let’s talk about the Elephant in the room ,I asked why my bill was so high they said this is the average ok so. If there is roughly 16,000 people in susanville x MY 300$ average bill that equals 5mllion dollars a month so why are you ripping your citizens off ? And this is just susanville …….

Michael D.

5/5

To begin with I want to say, my experience with LMUD is all positive. They have to deal with fires, difficult locations and bad weather. All of us need to understand that.

I am writing in here only to say that we need a clear, dedicated phone number by which to report emergencies after hours and on weekends and holidays.
Not all events or emergencies are outages. We know that. Today (8-8-20) I tried to report an apparent explosion in a transformer near my house. The lady I eventually got on the phone was in Tennessee. She was nice and tried to be helpful. But how long is that going to take to get action in Lassen County, California?
So, please, give us a resource for this. What if it required immediate action?

Frederick P.

2/5

Power went out, they states HLP box failure, HLP is a power load switching unit for load's. When they couldn't fix that they blamed it on the Dixie fire.. Sounds more like a IT issues and they don't have any person who knows how to fix it.

Mama B.

1/5

The other power in town has a five man crew and they get power on fast than this. This place, we've been out 6 days. Food lost, animals die from overheating. Terrible. PG&E are doing it on purpose.

Fred S.

4/5

You one of those guys that does it till it hertz?

Ohm my God, that was bad. Watt made you tell that joke?

Those are all painfully old. Don't you know any *current* puns?

Plug in your most re-volt-ing puns here...

Any more of these and they'll have to charge me with assault and
battery.

My resistance to post further in this thread has been overcome by
my capacitance to reason clearly.

Then wire we continuing?

I can think of amp'le reasons.

That's it, I'm off ohm...

Maybe you should stay off the lecture circuit.

I'm late getting in on this...you had an un farad vantage.

Can't you people conductor serious conversation?

Kristen B.

1/5

Literally the worst electic company in the state and that says a lot next to PGE. One minor weather inconvenience and power is out for hours or even days. Get it together LMUD.

RC M. K.

1/5

best power ever pay your bill and get no power, move to susanville and bring a generator you WILL need it.