Joe Wheeler Electric Membership Corp - Trinity, Alabama

Joe Wheeler Electric Membership Corp is an electric utility company located at Address: 25700 AL-24, Trinity, AL 35673, United States. The company can be easily contacted at Phone: 2565522300. You can also visit their website for more information at Website: jwemc.coop.

Joe Wheeler Electric Membership Corp specializes in providing electric utility services, making it an ideal choice for those looking for reliable and efficient electric services. One of the standout features of this company is its wheelchair-accessible entrance and parking lot, ensuring that everyone can access their services comfortably and safely.

The company has received a total of 31 reviews on Google My Business, with an average opinion of 3/5. While some customers have praised the company for its excellent service, others have suggested areas for improvement. However, with a long-standing history in the electric utility industry, Joe Wheeler Electric Membership Corp remains a trusted and respected choice for many.

If you're looking for an electric utility company that prioritizes accessibility and efficiency, then Joe Wheeler Electric Membership Corp is definitely worth considering. With a convenient location and a wide range of services, this company is well-equipped to meet your electric utility needs.

For more information about the company and its services, be sure to check out their website. You can find detailed information about their electric utility services, pricing, and more. Plus, with the option to contact the company directly through their website, it's easier than ever to get the answers you need.

Reviews of Joe Wheeler Electric Membership Corp

Chelsea Edwards

1/5

Poor customer service, unhelpful, uncaring. After 3 calls and an email I finally got someone who told me *I* have to contact ATT (I don't have cable or internet with ATT) to get them to remove their cable from an old pole that Joe Wheeler "replaced" with a new one on my property last year in order to remove the old one they left here. Not one person has told me I needed to do this until today when I was clearly frustrated. Wires and cables were cut and left at the bottom of the new pole - they told me today, after my last call, someone came out and said "those aren't ours" so they left them. Well..they aren't mine and they weren't there until your guys installed a new pole. Very frustrating experience and as a paying customer I don't appreciate being given the run around and the lack of knowledge and customer service from your people. The least someone could have done is call me to say hey, you're going to have to call ATT about the old pole because we can't remove their stuff and those cables/wires aren't ours but we apologize for leaving a mess. A really horrible experience all around.

Tabitha Reeves

1/5

Wow, y’all moved up to rage not even a month ago and now y’all are moving they rate again from 4.3% to 6.2% . Like seriously we are barely making it now and y’all do this.

wanda mason

1/5

Price gouging. I moved from Decatur to Somerville and had to pay a membership fee to my service turned on. When my bill came due I had to pay the bill plus another membership fee. I want Decatur utilities back. This is ridiculous

Heather Blackstone

1/5

Terrible terrible terrible company pretty sure the only decent person there is a wonderful man Johnny who went out of his way to help my mother in law. Man definitely deserves a raise.
However if you have joe wheeler electric and you fall behind and you’re needing oxygen to live they will cut your power off after putting you on a limited supply you’ll have five days to pay or they cut everything completely. Didn’t realize they were legally allowed to kill people.

Richard Joiner

5/5

A great place to do business with on electricity and other services.

Kathryn Johnson

1/5

We need other options for power in our area. I’m so sick of JW. My husband and I built a house this past year and my husband decided to build a “shop” on the property. We had to pay $3100 to have power ran to his building. And when I say have power ran, they did almost nothing. My husband has to install the pole and meter. We were told by multiple people that if the shop was made “livable” then our $3100 would be refunded to us. Now my husband has finished his “man cave” and made it “livable” and JW is backtracking saying they never told us that and because I called it a “shop” instead of a “apartment/garage combo” we wouldn’t be eligible to get our money back. JW is just a bunch of crooks that are taking advantage of people because we have no other option.

Caine Butler

1/5

I am Benjamin Smith. I am Caine Butler's Grandfather. Employees of the Joe Wheeler Trinity Office are the most rude and abusive customer service personnel I have ever encountered. They make the DMV people look like angels of mercy. When you call, you are treated as a nuisance and dismissed as ignorant. I don't know who is in charge of this office but I would only expect that he/she would be as mean and horrible as the employees they supervise. If I could change power companies, I would do it today.

Jim Ballard

1/5

So you call to report a power outage, recording says press 1. Nothing happens, boy I miss Decatur Utilities. They never were this lame.