Tankless Solutions - Los Alamitos, California

Angie C.

Worst company ever. Charged to fix my parents unit, was good about a week, came out again to replace a part and broke the entire unit and flooded the laundry room and garage, damaging items in the garage. Installed a new unit, yet was improperly installed. Venting was leaking carbon monoxide since the sizes were different and this was not disclosed. Over 1400 spent not including new unit and had to have another company fix their incompetence. Do not have them do work for you.

Scott W.

I would highly recommend Tankless Solutions to friends and family.
They were recommended to me by a friend. I got several estimates and felt the most comfortable hiring them for their expertise and fair pricing!

They did such a great job replacing our old tankless water heater.
Installed the new system quickly and efficiently.
Gave us a great price for one of the top-rated tankless water heaters.
And the owner and his service technicians Philip and Randy were very nice, neat and finished the job under the allotted time frame scheduled.
There were no extra charges at the end of the job.
I received great advice from the owner Philip too.
And I will use them to service my water heater when needed.
-Julie

Jon F.

Great company. Philip helped me diagnose and fix an issue with my tankless water heater without a service call. I appreciate his friendly nature and knowledge that he was willing to pass on. I will definitely give them a call in the future for any issues with our system.

L. D. K.

Sharing some well-deserved feedback about Philip and his team. We have a 1.5 year old home with a Noritz system that we just didn't feel like we were getting the full benefit of. We had our post move-in general contractor do some work on it; while they did their best, I really wished I had called Philip and his team first. Simply by sending him photos (which he marked up and sent back to me), Philip was able to do initial diagnosis and provide me with an interim solution to get hot water flowing again. He was very patient and took his time explaining what he was seeing and recommending. I only wish that all of my home vendor interactions were as smooth, professional and quick to deliver value! Needless to say, Tankless Solutions is our permanent go-to for Noritz repairs and maintenance!

Ross H.

I take care of properties for a long time customer who purchased a facility with a bank of 4 Noritz commercial units that had not been maintained for their 5 years of operation. Phil was the second plumber I called and the phone call made me very comfortable that I had the right person to take good care of a special customer of mine. He sent out another Phil, and after a fairly long look with patient, thorough answers (I want the knowledge so that we can make informed decisions), we agreed to a way to proceed without any further estimates. My customer is a good businessman and he was comfortable making that choice because of the level of knowledge and the work ethic we sensed

Cheri M.

We needed our tankless water heater fixed or replaced and I was referred to Phillip. He was extremely responsive and knowledgeable. He did an extensive review of our plumbing needs/issues with no charge. I felt I could trust him so I went with my gut. His company did an amazing job. All is working just the way we wanted it to. He delivered what was promised and there were no hidden fees. I would highly recommend.

John D.

Besides the excellent job Tankeless Solutions did at our house with a water heater installation, I wanted to single out the two Phils -- Phil the owner, and Phil Hood, his chief mechanic --for a side effort they also performed. The diligence and problem-solving abilities they employed in figuring out how to repair my high-end (but discontinued ... so parts were nearly impossible to trace) master bath shower unit showed they pride themselves in going above and beyond -- And all without having to do a costly replacement of the entire system! Thanks guys. You were really great in all respects! We recommend you without reservation.

Nhu P. T.

I highly recommend Phil’s Tankless Solution with taking care of your tankless needs because I want to share my experience and don’t want anyone else running into the same problems I did with using a regular plumber company.

So here is the short story, last Sunday I notice a small leak with my tankless system. I did what most consumers would have done and that is look on Yelp for a recommend company to handle the problem. I found one on Yelp and called the reputable plumbing company to make an appointment. They came Monday and said it would cause $225 to take it apart to diagnose and another $225 to reinstall which I said ok. They contacted Takagi to get a replacement part which was fine and dandy. On Wednesday Takagi send the replacement part but it was wrong model. The plumber ended up calling back to Takagi about the wrong part shipped and was able to get a replacement next day. So now its Thursday and we had the right part. I called the plumber guy to come back on Friday to reinstall the system. They started working around 12:30pm and by 4:30 they told me they are unable to get it started up. However they were kind enough to admit and apologize about the failed reinstall. They ended providing me with Phil’s number and I called Phil right after the 3 plumbers left to schedule an appointment. The plumbing company also told me they would refund me all the money for the initial repair which was the least they could do.

Keep in mind my family was going on day 5 with no hot water in the house. My wife had to boil hot water in order for us and our two kids 2/4 to take a bath.

So now it’s finally Saturday, Tankless Solution technician Robert arrived on time and quickly diagnosed the issue. Robert was also very professional and knowledgeable about tankless system. The $238 Tankless Solution charge was in no doubt money well spent as Robert was able to fix the issue in a timely manner and got my house with running hot work again.

The moral to this story is, I should have used a specialize tankless repair company instead of a pluming company to fix the tankless system. It’s just like if you own an electric car and had problem, you won’t take it to a regular repair shop to fix would you. Phil’s company “Tankless Solution” is the way to go!