Ace Hardware of Gilroy - Gilroy, California

Maryellen S.

Always top notch staff- way better than across the street. Always better prices, they don't charge you outrageous amounts like the other place. Always helpful and kind. This is the best hardware store in this town.

Highly recommend

Shane M.

Extremely rude workers. We needed to preform a return and the worker from the back said extremely loud and rudely. I’m busy, I’ll be a minute, they can wait.” I know customer service has gone down hill as a whole during the past decade, but this was uncalled for. Will not be returning to this store. Very disappointed.

Christine B.

I went in today to have a fab key programmed for my car. Luis did an outstanding job. I would highly recommend going to have your keys made and programmed at Ace hardware in Gilroy. Thank you Luis for your help today.

Jess V.

As always a very knowledgeable and helpful employee helped me find exactly what I was looking for. I especially like that I can buy individual screws, nuts, locknuts, or washers and don't have to buy prepackaged where you end up with leftovers. Overall the experience is always great because not only they have what you need but they help you find it.

Jon K.

While it may not have the complete selection of local big box stores, Ace can very likely meet the every day demands of the average shopper. The service here is friendly, professional, and helpful. While it may still be part of a larger chain of stores, there's more of a "Mom & Pop" feel to this place that I appreciate.

Shawn K. (.

Super helpful staff at this spot and a wide variety of plumbing hardware and all sorts of things you would need it's definitely a lot smaller than Lowe's or home Depot but it's a lot easier to interact with the employees and they seem quite a bit more skilled.

Beau J.

It seems like many employees are not knowledgeable on their products or where their products are. My first time here I followed an employee around for 10 minutes going in and out of the same 3 aisles before he realized we had passed the item I was looking for several times.
My last time here I went back for another can of “semi-gloss white spray paint”. Upon arriving, they were out of stock. They said to come back the next day and they MIGHT have it. Having already driven out to the store, I asked if there was anything similar to the semi-gloss paint that was easy to clean, if not, I would just come back the next day.
After about 2 minutes they gave me “satin” spray paint. I tried it today and it’s the OPPOSITE of semi-gloss. The texture is rough and now I’m having to sand it back to start all over.

TLDR: if you know exactly what you need, this place is fine. If you need help picking out items or need someone knowledgeable to guide you in your decision, STAY AWAY FROM THIS PLACE

Adrian G.

Went in for some supplies I needed for a job. I was greeted and welcomed as friend and the staff went out of their way to help me. Sometimes when I go into a store I literally feel like the workers hide from the customers. That is not the case here. Good job guys!