United Solar Electric - Brentwood, California

Paul Cheng

I had a great experience getting my solar system from United Solar Electric. From sales to installation and turning on the service, the entire process was executed according to the schedule outlined in the contract. Everything went smoothly. The project was scheduled to be completed in three months and was finished two weeks early. It's working without a hitch.

Shoutout to some people I worked with the most at USE:
Sales: Angel Ortiz
Angel was a great guy to work with. He was patient in helping me understand how solar works and what competing options were available. He helped me find the right size solar system for my needs. His pricing was also competitive. Most importantly, I really appreciated that there was one go-to person that I could get all my questions answered before I buy.

Project Manager: Anahi Ortiz
Anahi managed my installation. She communicated with me regularly to keep me updated on our progress. Everything went smoothly and on time, from the evaluation, installation, inspection, permits, touch-ups, to the final turn-on. Every target date was met on time, and there was never a moment when I felt lost or unable to find someone to help.

Evaluation/Installation Team and Inspection/Turn-on
The installation looks good. I didn't see any visible damage to my house. The installation team installed the equipment as I had instructed. For example: (1) they kept the electric conduits away from the skylights to avoid future skylight maintenance that could damage the solar system if they were too close, (2) they installed the batteries on two wall studs instead of one for stronger support, and (3) they made the conduits more aesthetically pleasing by using more straight lines with minimal steps.

Areas of Improvement:
The battery outer shell cases had multiple scratches along the edges and on the front side. They were probably laid on the concrete ground and dragged or kicked while the main batteries were installed or during inspection. While the product is outside the house and I won't notice the cosmetic blemishes, I still wish that they could look impeccable, especially considering the cost.

Jay Christopher

The process from dates to installation went very well for me. The sales person was able to answer to any of my questions and concerns. I spoke with a few other solar companies and felt comfortable going with United Solar. The installation just took two days and have been very happy after one year of production.

Rick Llave

After reviewing and consulting with about 5 solar companies, I chose United Solar Electric and I'm glad I did. From the proposed design, engineering review and installation, everything went smoothly. They even found me a good deal with the financing. It was a pleasant, stress free experience. I highly recommend this company.

Gus Cicala

United Solar completed a rooftop solar installation for me and I am very happy with their work. I had a ton of questions and they were able to help guide me through the process. I completed a roof replacement right before the solar, so I was a little nervous about the penetrations. However, my roofing company sent someone to inspect the solar install and they said it was one of the cleanest solar installs they have seen.

I would definitely recommend United Solar and Electric for your solar project!

Mark W

We have just wrapped up our solar project with United solar and we couldn't be more happy with the system that they recommended for our house.

I first spoke with Angel Ortiz who is the sales Administrator and between him and the owner Ryan explaining the system that was most applicable for my home , I had full confidence that this company was the right company to use.

We signed the contract towards the end Dec 2023 and the solar system was installed by the end of January 2024 , just a few days over 1 month even with rain delays during January.

United Solar's installation crew were simply fantastic with Garrett doing the install for the batteries and other system components. He really took the time to make sure that all the conduits were placed so that it looked seamless inside our garage. Michael and his crew were the ones that installed the Solar panels and they too were extremely professional and efficient in installing the panels.

Daniel, one of United Solar's Onsite Tech Managers was always there to answer questions and trouble shoot anything that came up during the project. Daniel always went above and beyond of what was expected.

All of united Solar's crew were super friendly and knowledgeable with the system and system components.

Their pricing was the most competitive amongst the 6 companies I got quotes for this project.

Overall , I am extremely happy with the Solar system and with United Solar Electric. This is a sizable investment for our home and I am more than happy to recommend United Solar to anyone that is looking to get a Solar system installed. They will look after you.

Lisa Schilling

We have installed solar on two homes now and met the United solar team when they were subs installing on our first house. We liked them so much better we just hired them to install solar and batteries at our new house. From start to finish excellent service and quality of product and install.

Ed Baker

I purchased a new home this year with an existing solar system. After moving in, I wanted to set up the system monitoring but was having issues. I contacted the company that installed the system multiple times, but they never reached out to try to help with my system.

United Solar Electric made the process of transferring my system’s ownership very easy. When I spoke with the office staff, they guided me through what information I needed and the steps to follow. After I provided the staff with the required information and followed their guidance, the office staff seamlessly transferred everything into my name, and the monitoring was reconnected after being down since 2020.

I highly recommend United Solar Electric's service work, and I will be a return customer for any future system additions!

Nick M.

I cannot speak highly enough about the incredible service and expertise provided by United Solar Electric! From the initial consultation to the final installation, every step of the process was seamless and professional.

Firstly, the consultation was comprehensive and informative. Ben took the time to understand my energy needs and provided clear explanations of the available solar options, including the benefits and cost savings. They were patient and answered all my questions, ensuring I felt confident in my decision.

The installation itself was nothing short of exceptional. The technicians arrived promptly and worked diligently to install the solar panels with precision and care. They demonstrated expertise and attention to detail, ensuring that everything was installed correctly and efficiently.

Overall, I am thrilled with my experience with United Solar Electric and would highly recommend them to anyone considering solar installation. Thank you for helping me transition to clean, renewable energy while saving money in the process!