100Green - Ware

100Green, located at Address: Black Swan House, 23 Baldock St, Ware SG12 9DH, is a green energy supplier that specializes in environment renewable natural resources. You can easily find them through their phone number Phone: 01920486156 or visit their website at Website: greenenergyuk.com.

This company has a wheelchair-accessible car park and entrance, making it easily accessible for everyone. According to Google My Business, Opinions: 100Green has received a total of 66 reviews, with an average opinion of 3.5/5.

100Green's commitment to green energy and renewable natural resources sets them apart from other energy suppliers. They are dedicated to providing their customers with sustainable energy options and reducing their carbon footprint. If you are looking for a reliable and eco-friendly energy supplier, 100Green is definitely worth considering.

Their location in Ware, SG12 9DH, is convenient and easily accessible. They have a wheelchair-accessible car park and entrance, making it easy for everyone to visit them. Whether you prefer to contact them by phone or through their website, their customer service team is always ready to assist you with any inquiries or concerns you may have.

When visiting their website, you'll find a wealth of information about their services and the benefits of using green energy. They have a user-friendly interface that makes it easy to navigate and find what you're looking for. You can even request a callback or live chat with one of their representatives for a more personalized experience.

Reviews of 100Green

Sarah Bush

5/5

100Green is not only 100%green energy but 100% perfect customer service. What other company can you call and they sort you out within 20 mins. No putting you on hold - they just deal with the problem 5 stars absolutely

Lynette Harris

5/5

Have been using 100 Green electric supplier for nearly 4 years, recently had a smart meter installed which was carried out brilliantly.
If ever I have had any questions about the supply they have always acted promptly and efficiently.

sofia hayat

1/5

They pick up the phone quickly but cannot answer questions. I kept getting really high bills for 1 person living in a home, my bills were in excess of £500 with the latest at £700. I knew something was wrong. I had my boiler checked 4 times and nothing was wrong. In the end I went on holiday for 2 weeks and everything was switched off in the house. I asked them for my usage during that time, and they could only give me electricity, which came to £125. I complained and said noone was in the house. Anyway, after no answers, I am switching company because the rip you off. Yes they will answer calls but they give you no answers and fob you off all the time. Please check your bills with these people. I probably wont get a refund but I get out and use another supplier. I am shocked at how much money they have taken from me. I am shocked that they cannot answer me when I ask them a simple question, as to what my usage was when i was away and gas and electricity was off, all they could tell me was a bill of £125 for 10 days of me being away in holiday. That was just for electricity. HOW? Stay away from this company. Huge rip off.

Christopher Liau

2/5

Since the name change from "Green Energy" to "100Green", the website has changed. With that, the login to the generator area no longer works for me.
I've had 2 phone calls and sent 3 emails about the issue, only one email was ever responded to, basically saying that I can login to the customer area and if there is still a problem they would log it with IT. I still can't submit a generator reading, but now no one is responding to my emails. The phone calls resulted in being told this is how it is, deal with it. Not a great resolution.
So I used to be able to enter a meter reading online, now I have to call them every time. What a wonderful step backwards /s.

G

2/5

The two stars are for their green energy and mission. If it wasn't for that I'd rate 0.
We really wanted to find an ethical and green company and these guys came up trumps. But, as with other reviews, their billing is a nightmare. We paid our bills in full every month for 12 months, for the last 3 or so of those the bills looked low, we chased to see if anything was wrong not wanting to get into debt, many emails later I wake up one morning to a £1500 direct debit being taken from my account as they decided they'd been reading our smart meter wrong for the best part of a year.
To their credit they put the money back, but now we are plunged into debt, on a repayment plan which makes our bills much higher than they would be, and gives a debt we should never have been in.
Absolutely rubbish, and such a shame we've been put in this position when just trying to do our bit for the planet!

Paul McMahon

5/5

Great customer service every time I phone GEUK. Unlike the other 'big' energy companies where you wait on the phone for an hour and when you eventually speak to someone they tell you they can't help you and kick you back into the queue. The phone is answered after only a few rings. Staff are courteous, helpful and deal with your query in an efficient and professional manner. I have the benefit of 100% green energy and great customer service.

Ben Feighery

2/5

I was really happy to find a company with such good environmental and ethical credentials, however billing has been an absolute nightmare, emails and complaints about this have gone weeks and months with no response and last night i got another shock bill of £600+ which kept me up till 1am worrying. Since they had the smart meter fitted for us back in Feb 2022 the billing has been even worse, swinging between £80 and £600+ month to month with very little change in our actual usage in the home, the bills are near indecipherable to me and I have a masters degree in computer systems! It's also very frustrating that when a new bill comes through they direct you to the app but the data is only available on the website for the first 12-24hours. The 2 starts in the review are purely for their mission, the actual execution of business as usual customer experience is just abysmal. Happy to have a call with a manager/director, you have my contact details.

Geoffrey Newman

5/5

Several months ago I joined GEUK I realised that I was paying slightly more but it had the benefit of both electricity and gas being really green and not using the offset system. I signed up for a yearly fixed contract. I am so pleased I did as I just checked with my previous company and I would now be paying nearly 20% more....Well done. I must say the set up was easy and the few queries I have had have been quickly and politely attended to. Will certainly renew when my current contract expires.